Operations Manager (Hard FM)

Equans is a renowned energies & services contractor and a proud member of the Bouygues global industrial group. Our expertise spans the design, construction, and maintenance of buildings and critical infrastructure worldwide.

We currently have an exciting opportunity for an Operations Manager (Hard FM) to join our Facilities Management team based on our PFI hospital contract at Southmead Hospital in Bristol.  This is a permanent full-time position working 40 hours per week, Monday to Friday.

The role:

• Reporting to the Head of Estates
• Manage cost effectively the directly employed and outsourced labour resources and assets required to deliver a compliant and high-quality service covering all M&E and Building Fabric disciplines.
• Responsible for the maintenance team to plan, organise and co-ordinate the Planned and Reactive Maintenance works and arrange appropriate shift cover with the support of the supervisors.
• Joint responsibility will extend to management and implementation of specialist service contracts together with the day-to-day performance of the service.
• Working 40 hours per week, Monday to Friday from 08:00 to 17:00. This may be subject to change depending on operational needs.

The person:

• Must have significant experience in a similar role i.e. hard services FM background, ideally in a similar environment
• Will hold an industry qualification to ONC, HNC or have equivalent experience in either electrical or mechanical engineering
• Desirable to have held previous AP Duties – e.g. HV/LV, Vent, MGPS.
• Ability to manage workforce teams
• Strong knowledge in HR managed processes
• Previous small budget management; high level of commercial awareness
• Hold a minimum IOSH Health & Safety qualification
• Desirable to have healthcare experience and knowledge

Our excellent benefits package includes:

• Generous holiday allowance
• Company share scheme
• 2 paid volunteering days a year
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, Veterans & Reservists, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

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Technical Services Support Engineer

EQUANS is looking for a Hard FM Technical Services Engineer to join our team in Manchester on a permanent basis. This is a fulltime role working Monday to Friday. On offer is a competitive salary and benefits package. 

You will provide guidance to others on site, showing technical expertise in mechanical, electrical systems, to ensure appropriate and compliant solutions and efficient customer service delivery. To support our team of engineers to ensure full compliance with all relevant regulations and standards.

Working alongside the ‘Technical Services Manager’ the Technical Services Support Engineer is responsible for the operational management and compliance of the building and engineering services for EQUANS and for the management of the Manchester Town Hall Complex and other MCC public Buildings.

What will you deliver? 

• You will have overall responsibility for ensuring that engineering maintenance, including contract work, is carried out to appropriate standards, specifications and appropriate records are kept.
• Overall compliance of the ppm schedule will sit with the Technical Services Manager, who will be expected to work with the client on the creation of complaint planned maintenance schedules.

• The individual is responsible for the efficient use of resources and ensuring that materials, plant and equipment are effectively utilised and continuously improved in accordance with service delivery targets.

• Although the Technical Services Manager will assume line manager responsibility for the Engineering Supervisors. This responsibility involves objective setting, identifying training requirements, managing sickness/absence, and ensuring that all works are undertaken in line with Equans policy. The Technical Services Manager will also always promote the Equans values and ensure that their teams are acting in line with these. This also includes responsibility for promoting Health and Safety initiatives and ensuring that their teams are working safely in line with these initiatives.

 The key objectives of the Technical Services Support Engineer include:

• Planning and implementation of change to improve service and operational quality, delivery and customer satisfaction with the Technical Services Manager.
• To ensure customer focused service delivery, contractual and procedural compliance across the Manchester Town Hall Complex and other MCC public Buildings with regards to the following aspects of the Contract:
• Ensure the provision and maintenance of a high level of Mechanical / Electrical / Support to our Engineering Team and Clients.
• Ensure up to date accurate asset management and support to the Technical Service Manager in complying with the contract requirements.
• Support the Technical Services Manager with regards to the ‘Soft Landing Process’ for ‘Our Town Hall’ (Refurbishment of the Manchester Town Hall) in conjunction with The MCC Our Town Hall’ Projects Team.
• Form part of the RP/AP roles as required by the contracts.

On offer is a competitive salary, and benefits package, which includes; 

• 24 days increasing to 25 days once 2 years service is reached.
• Life Cover equivalent to 1.5 x annual salary 
• Employee discount shopping schemes on major brands and retailers 
• Gym membership discounts  
• Cycle to work scheme  
• Holiday purchase scheme 
• 2 corporate social responsibility days per year 
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes 
• Attractive Employee Referral Rewards Scheme 
• Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network 
• 24/7 Employee Assistance Program and access to mental wellbeing app 

Who are we looking for? 

Knowledge, Skills & Experience

• Qualified to City & Guilds, NVQ or HNC equivalent qualification.
• A Facilities Management or Energy (Zero Carbon) background.
• Ideally will have had experience of delivering a major change project or programme or equivalent experience.
• A wide exposure to portfolio management, prioritisations and delivery
• Experience of setting and achieving targets and producing work of high quality to agreed deadlines and budgets
• Strong desire for innovation and adaptable to come up with and gain agreement to workable value adding business solutions
• Strong communication (written & oral skills)
• Strong drive for results and a high level of resilience
• Embrace, adapt and drive change
• Excellent communication skills
• Self-motivated and can work as part of a team and independently
• Good team player
• A passion for delivering value through business change
• Strong administrative, analytical and interpersonal skills
• Good professional knowledge and technical skills
• Ability to prioritise with good time management skills

Who are we? 

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. 

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. 

EQUANS is a Bouygues group company. 

What's next? 

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. 

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. 

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