Performance Manager

EQUANS is looking for a Performance Manager to join our team in Winsford on a permanent basis. This is a fulltime role working Monday to Friday. On offer is a competitive salary and benefits package. 

This is a senior role and will be responsible for the managing the performance framework of the contract. This involves, KPI management & reporting, contractual reporting (planned and ad hoc) and the application for payment process. Another main aspect of the role is the management of the helpdesk function. The role will also involvement benchmarking activities in line with the contract and also cost analysis to drive efficiencies and savings. This is a permanent full-time role (working 37.5 hours per week, 9am-5pm, Mon- Fri). This role will report into the Partnership Director.

What will you deliver? 

• Production of benchmarking performance reports and scorecards for the EQUANS and Council management teams
• Quality checking the performance data received to ensure accurate and high-quality information is always reported.
• Supporting the Partnership Director, Operations Director, Contract Business Manager and the Cost and Commercials Manager to operate the contract benchmarking mechanisms, identifying financial and commercial risks, and working with service managers to document any mitigating circumstances.
• Providing any other support as required to the Partnership Director.
• Undertake other duties as may be reasonably expected at this level.
• Managing the production of periodic and ad hoc reports and scorecards for EQUANS and the Cheshire West & Chester contract.
• Managing the review of processes for collating and calculating performance data to ensure accurate and high-quality data is always reported.
• Managing the performance-payment mechanisms, calculating any financial penalties accrued and working with service managers to document any mitigating circumstances.
• Supporting the formal governance processes of the contract. This may include attending joint EQUANS-Council meetings to record discussions, actions and decisions agreed.
• Overseeing the completion of annual service planning and the annual contract review, specifically the review of performance indicators and targets.

What can we offer you? 

On offer is a competitive salary, and benefits package, which includes; 

• 25 days annual leave (+ public holidays) 
• Life Cover equivalent to 2 x annual salary 
• Employee discount shopping schemes on major brands and retailers 
• Gym membership discounts  
• Cycle to work scheme  
• Holiday purchase scheme 
• 2 corporate social responsibility days per year 
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes 
• Attractive Employee Referral Rewards Scheme 
• Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network 
• 24/7 Employee Assistance Program and access to mental wellbeing app 

Who are we looking for? 

Knowledge, Skills & Experience

• Building and maintaining effective relationship with customers, partners, communities, and citizens.
• Ability to plan, prioritise and organise own and teams work to meet deadlines.
• Effective communication skills with the ability to present complex information concisely, both verbally and in writing.
• Experience and ability to effectively use IT including CAFM Systems and Microsoft Word Excel Outlook and Teams.
• Experience of working within local authority or the outsourced services industry would be an advantage.
• Flexible to meet the needs of the service.
• Adaptable to change and new ways of working.
• A strong attention to detail and methodical approach.
• Ability to work to strict deadlines and manage multiple priorities.
• Strong inter-personal skills and the confidence to work across the business with senior managers and the ability to challenge constructively to achieve results.
• Experience of performance measures, performance management, statistics, data analysis and the systems typically associated with them.
• Commercial awareness or contract management experience.
• Experience of contracts or public-private partnership management would be desirable.
• A construction, business or information technology related qualification or equivalent experience and / or training.
• Supervising and developing a team.
• Ability to analyse raw data and produce meaningful information.
• Ability to compose / produce textual and statistical reports.

Who are we? 

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. 

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. 

EQUANS is a Bouygues group company. 

What's next? 

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. 

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. 

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