Production Planner

Equans is looking for a Production Planner to join our team in Rotherham, South Yorkshire on a permanent basis. This is a full time role. On offer is a competitive salary and benefits package.

What will you deliver?

  • Provide an effective administrative service to the office and site team
  • To ensure all required databases are kept up to date in a timely manner
  • Data input and scanning documents for uploading onto the client’s information portal
  • Professional and courteous when handling visitors and telephone communications
  • Prioritising and managing workload

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

  • 24 days annual leave (+ public holidays)
  • Life Cover equivalent to 1 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

  • Previous administrator experience
  • Ability to competently operate MS office
  • Professional approach and manner
  • Timekeeping skills to meet deadlines

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

Code: CUSENG

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

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Lead Technician

EQUANS is looking for a Lead Technician to join our team in Ashton-under-Lyne on a permanent basis for our Tameside General Hospital contract. This is a full-time role working 37.5 hours per week. On offer is a competitive salary and benefits package.

General Overview:  
Based at Tameside General Hospital the Lead technician will be responsible for the technical performance and maintenance of standards within the Tameside Hospital contract. They will provide guidance to others on site, showing technical expertise in Facilities Management delivery, to ensure appropriate and compliant solutions and efficient customer service delivery. 
• Accountable to the Technical Services Manager (TSM) for the day-to-day supervision, monitoring and performance of the contract.
• To be accountable for the workflow throughout the team and to work closely with the helpdesk to provide efficient and effective maintenance delivery
• Support TSM/TSS in the planning and implementation of change to improve service and operational quality and customer satisfaction. 
• Facilitate co-operation between Technical, Security, Helpdesk and Client staff.
• Balance and allocate as required Planned Works, Reactive Works and Lifecycle works, to ensure contract compliance with Service Level agreement timeframes.
• Install, commission and service plant equipment and industrial furniture.
• Diagnose fault-find, debug and commission systems, monitor and assess ongoing machine/facility performance, through PPM program, identifying any additional works required.
• Assist TSS in pricing of minor works
• Ensure maintenance and other records are maintained to an appropriate standard and in accordance with site policy. Ensure all are up to date and be involved with all technical and non-technical audits
• Requirement to take on Authorised Person, Competent Person or Responsible Person duties once fully trained and site aware for multiple disciplines
•  Interface with suppliers and service providers as required to meet the needs of the service Organisational skills and ability to prioritise workloads to ensure deadlines are met.
• Lead and organise Team meetings, including delivery of Toolbox talks and other training
• Escalate issues to TSM as appropriate.
• Ability to work under pressure, take ownership of problems and deal with them to their conclusion.
• Supervise with TSS and participate in the on-call system.
• Assist other Equans Healthcare contacts if required
• CAFM knowledge and experience, running reports, interrogating the system, analysing workload etc.
• Take responsibility for up to multiple AP duties

Impact:  
The individual will play a vital role in Equans, working alongside an already established technical team to ensure that the operations are legally and contractually compliant and represent excellence in service delivery. 

Complexity:
The primary complexities of the role are around the management of the workflow from Helpdesk/Maximo through to completion and sign off.  
Communication with clients and customers is critical to this role. Working in a live hospital, 24/7, requires careful planning of Maintenance works and collaboration with stakeholders is key.

Qualifications or Required Experience: 
• Strong customer focus with experience of delivering high standards of Customer Service. Previous FM experience within a hospital and/or PFI environment would be an advantage
• Good knowledge, experience and understanding of HTM`s would be an advantage
• Currently trained and or experienced in RP/ AP duties in at least two of the following: water management (Legionella), ventilation in healthcare premises, medical gases, etc. would be an advantage but not essential.
• Apprentice trained and qualified/experienced within a mechanical/electrical background.
• Basic computer literate.
• Understanding of HR related items.
• Sound awareness of risk assessment and working safely with equipment.
• Preferably experienced with HVAC, pump systems, medical gases, steam systems, pressure systems, water systems and legionella.
• Knowledge of Building Management systems.
• Sound knowledge of the practical implementation of Health & Safety.
• Full driving licence required.

Who are we?  
EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   
In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. 
EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. 
EQUANS is a Bouygues group company. 
 
What's next? 
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. 
The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

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Maintenance Technician Multiskilled (Joiner)

EQUANS is looking for a Maintenance Technician Multiskilled (Joiner) to join our team in Blackburn on a permanent basis for our Lancashire Schools contract. This is a full-time role working 40 hours per week. On offer is a competitive salary and benefits package.

General Overview:  
• Carry out building maintenance as required.
• Fire door Maintenance.
• Provide technical solutions for PPM work and fault rectification.
• Undertake fault finding and diagnosis, problem solve and communicate technical knowledge to others.
• Be fully conversant and provide detailed knowledge of plant status, building conditions, and services availability.
• Assist with energy Management across the project.
• Undertake CP/RP duties in specialist field.
• React to technical issues and support the team when required.
• To maintain planned and reactive schedules.
• View BMS PC Information where necessary. 
• Build and maintain effective relationships with existing customers/client.
• Provide out of hours cover in accordance with rota.
• Responsible for ordering of specialist materials in line with company / office policy.
• Any other duties reasonably requested by the management team.

Impact:   
The role is part of a maintenance team delivering a service to 11 Schools across Lancashire and Blackburn. The position is central to the delivery of Technical FM services in line with the FM Contract.

Complexity: 
• Carry out planned preventative maintenance (PPM) on building fabric in accordance with the PPM programme.
• Respond in a timely manner to breakdown requests
• Carry out installation work involved in minor upgrading and adaptation works.
• Safely operate all types of hand and power tools in accordance with health & safety and manufacturers' guidelines.
• Ensure the correct use of personal protective equipment and adherence to health & safety and infection control procedures. 
• Maintain records as appropriate.
• Undertake a willingness to assist and work flexibly with other trades.
• Ensure that there is minimum disruption to the schools whilst carrying out work.
• Respond in a safe manner to the effects of bad weather, eg. snow clearing, gritting, flooding, high winds, etc.
• Undertake training where necessary to maintain and develop the requirements of the service
• Collaborate and co-operate with partners and colleagues to deliver a customer focussed service.
• Participate in Standby Operatives’ on-call rota.

Qualifications or Required Experience:
• Joinery recognised accreditation certificate.
• Fire Door Maintenance an advantage.
• Sufficient experience in the construction / building industry joinery profession.
• Recognised apprenticeship in joinery.
• Previously worked in a FM maintenance environment (ideally education environment).
• Worked on Fire door maintenance.
• Participation in a on call rota.
• Enhanced DBS clearance essential.
• Have a proven track record of practical maintenance skills and fault finding.
• Have a good understanding of services within a building such as boilers/ pressure systems.
• Have sound knowledge of Health and Safety.
• Have the ability to follow site and company policies and procedures .
• Be flexible to out of hours overtime.
• Experience in working in school/PFI environment.
• Full UK driving license.
• Vehicle provided.

What can we offer you?  
On offer is a competitive salary and benefits package, which includes; 
24 days annual leave (+ public holidays) 
Life Cover equivalent to 1.5 times annual salary 
Employee discount shopping schemes on major brands and retailers 
Gym membership discounts  
Cycle to work scheme  
Holiday purchase scheme 
2 corporate social responsibility days per year 
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes 
Attractive Employee Referral Rewards Scheme 
Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network 
24/7 Employee Assistance Program and access to mental wellbeing app 

Who are we?  
EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   
In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. 
EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. 
EQUANS is a Bouygues group company. 

ENGENG

What's next? 
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. 
The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

by

Senior Quantity Surveyor

EQUANS are recruiting for a Senior Quantity Surveyor to be based in Seaham / Sunderland. This is a permanent full-time role working 37.5 hours per week. On offer is a competitive salary, car allowance, bonus and benefits package.

General Overview

To assist the Commercial Manager with effective financial management during pre-commencement stage in order to reduce risk and increase target contribution prior to commencement on site.

To play a fundamental role within the site team to ensure the efficient delivery of each scheme. It is also essential that the SQS undertakes financial management and accurate reportage, in accordance with company procedures.

To assist the CM in financial pre-commencement activities such as pricing of works for submission to client, appointment of consultants, initial subcontract negotiations.

To carry out key commercial tasks such as bonus payments, subcontract procurement and management, site measurement, internal and external valuations, Management of change orders, Cost Value reportage, Performance Reviews – all in accordance with the Quantity Surveyors Manual and Training Plan.

Key Accountabilities

Within the Business

  • Promote the Company Mission and participate in Company Training and Development.
  • Maximise profitability and cash benefit for the company.
  • To build up relationships with site teams, office staff, clients and their representatives.
  • Continue personal professional development.

 

Pre-commencement – Negotiated Schemes

  • Assistance in the completion of Cost Plans for submission to client.
  • Assistance in the completion of value engineering to ensure best value for the client and to maximise contribution for the business.
  • Carry out analysis and agreement of specification to ensure rebate opportunities are maximised.
  • Assistance in the agreement of consultant fees and appointment of consultants.
  • Assist in the completion of Commercial Review of Main Contract once copy received.
  • Appointment of initial subcontract packages.

Pre-commencement – Tendered Schemes

  • Assistance in the agreement of consultant fees and appointment of consultants.
  • Assist in the completion of Commercial Review of Main Contract once copy received.
  • Appointment of initial subcontract packages.

Drawing take-offs and site re-measurement

  • Take-off exercises prior to scheme commencement.
  • Ongoing site re-measurement of measured works.
  • Site checks & recording of variations in order to accurately produce internal and external valuations.

Subcontract procurement and order placement

  • Production of enquires.
  • Obtaining quotations and completing comparisons.
  • Order value negotiations and agreements.
  • Ensure subcontractors price is in line with our supply chain agreements to maximise rebates.
  • Appoint subcontractor and complete Pre Order Meeting.
  • Administration of order documents.

Subcontract Account Management

  • Monthly valuation assessment and administration.
  • Monitor and record works complete.
  • Administration of payments in line with agreed payment dates.
  • Forecasting final accounts through to completion.
  • Agreement of final accounts and obtainment of Final Account Indemnity form upon completion.

Rebate reportage

  • Ensure PSL is reviewed prior to subcontract procurement and that subcontract orders are placed in line with supply chain agreements.
  • Completion of rebate reporting on a monthly basis and submitted to Rebate Champion.

Operative bonus payments

  • Obtain weekly bonus sheets from directly employed operative.
  • Check against Site Manager’s weekly time sheet.
  • Apply pre-agreed bonus targets.
  • Administration of payments.

 

Monthly cost value reports

  • Completion of initial internal value split within cost value report to determine value within each discipline.
  • Completion of cost projection for duration of scheme across all elements to establish projected final cost.
  • Produce accurate cost information for monthly Cost Value Report.
  • Completion of Cost Value Report by inputting accurate costs.
  • Updating internal value in line with most recent projected final account.
  • Updating projected cost for the duration of scheme.
  • Ensure Subcontract and Material liabilities are input accurately.
  • Completion of Contribution Action Plan.
  • Ensure cash position updated accurately.
  • Attend budget meetings with site team.
  • Production of performance review document for senior management.
  • Present current Cost Value Report to senior management during performance review.

Management of change orders/variation accounts

  • Accurately record occurrence of any change orders; whether client or contractor led.
  • Pricing of change order to establish cost and value.
  • Production of early warning notice / change order for submission to client.
  • Update Cost Value Report ensuring both cost and value are updated prior to monthly report.
  • Update projected final account to be submitted to client with monthly valuation claim.
  • Value engineering process to ensure best value for client and to maximise internal contribution.

External valuations

  • Produce accurate information from site measures and subcontract accounts to enable the completion of the monthly external valuations.
  • Produce accurate information on change orders to enable the completion of monthly external valuations.
  • Production of external valuation; ensuring cash position is maximised.
  • Update projected final account to be submitted to client with monthly valuation claim.
  • Update cash flow to be submitted to client with monthly valuation claim.
  • Ensure interim certificate is obtained in line with contractual timeframes.

Internal valuations

  • Produce accurate information from site measures and subcontract accounts to enable the completion of the monthly internal valuation.
  • Produce accurate information on change orders to enable the completion of monthly internal valuation.
  • Production of internal valuations prior to completion of monthly Cost Value Report.

General contract administration

  • Contract Filing.
  • Keeping up to date log of drawings.
  • Archiving completed schemes.

 

 

What can we offer you?

On offer is a competitive salary, car allowance, bonus and benefits package, which includes;

  • Pension Scheme
  • 25 days annual leave (+ public holidays)
  • Life Cover equivalent to 2 times annual salary
  • 24/7 Employee Assistance Program and access to mental wellbeing app
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

Who are we looking for?

Experience

  • Experience of planning, organising and prioritising workload whilst maintaining high levels of accuracy
  • Soft skills encompassing empathy, understanding and listening

Skills and abilities

  • High level of interpersonal skills (i.e. listening skills)
  • Excellent verbal and written communication skills
  • Proficient in using Microsoft Outlook, Excel and word

Key Attributes

  • Team Player.
  • Confident and able to communicate effectively with internal and external clients;
  • Ability to multitask;
  • Well organised;
  • Good time management skills;
  • Self motivated; and
  • Enthusiastic.

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   
In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. 
EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. 
EQUANS is a Bouygues group company. 

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

 At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. 

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. 

by

HR Advisor

Equans is looking for an HR Advisor to join our team in Central Functions on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary and benefits package.

The key purpose of the role is to deliver excellent HR service across our Central Functions; with particular focus on employee relations, employment life cycle, policy compliance, and line manager guidance / support.

The role requires effective collaboration with internal stakeholders across the business (e.g. Line Managers, L&D, Resourcing).

This role can be based at any UK location with additional travel across the UK required on a monthly basis 

What will you deliver?

General Duties

  • Supporting line managers in all people processes to ensure best practice and employee engagement is enhanced.
  • Provide remote and where necessary on site first and second line advice and guidance to managers.
  • Promote the corporate culture and values, incorporating this into all HR operational practices, policies and advice.
  • Influence and inform/coach managers to ensure that decisions are in line with company policy.
  • Driving the business performance in relation to the business Fundamentals.
  • Supporting the HR Business Partner in their duties to support the delivery of the HR strategy.

Employee Relations

  • Coach line managers to build capability and promote ownership for managing their people and embedding a servant leadership framework.
  • Act as the Subject Matter Expert and advise / support on grievance, investigation, disciplinary processes, including attendance at hearings as appropriate. 
  • Ensuring absence management is monitored in detail, agreeing plans to improve with line managers and supporting delivery.
  • Provide regular updates to HRBP on complex people management cases.

HR Advocate

  • Provide training that covers key areas of risk and targets identified shortfalls.
  • Implementing new HR initiatives and working on various HR projects.
  • Recruitment support, liaising with line managers and the resourcing team as required.
  • Monitoring of the annual performance cycle, acting as a super-user and ensuring completion in a timely manner.
  • Support with month end reporting process ensuring that data is collated, accurate and provided on time.
  • Support the successful implementation of engagement programs and turn engagement actions into a reality.
  • Support the business with undertaking small scale business unit change programmes or restructures, where appropriate, and on larger scale change programmes provide input and administrative support to the wider team.

 

What can we offer you?

On offer is a competitive salary, and benefits package, which includes;

  • 25 days annual leave (+ public holidays)
  • Life Cover equivalent to 1.5 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

  • Proven experience as a HR Advisor or similar role.
  • Organising, prioritising, and managing multiple employee relations cases at once.
  • Data analysis, commentary, letter and report writing.
  • Hands-on experience with IT programmes and HR systems.
  • Experience of gathering and presenting data
  • Desired: CIPD qualified, or currently working towards level 5 qualification
  • Up to date knowledge of UK employment legislation and best practice.

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. 

You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, Young Professionals, Veterans and Reservists Network (VaR).

 

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

by

Customer Experience Liaison Officer/ Administrator

EQUANS are recruiting for a Customer Experience Liaison Officer/ Administrator to be based in Seaham. This is a full-time 12-month fixed term contract, working 38 hours per week. On offer is a competitive salary and benefits package.

General Overview

To provide an end-to-end exemplary customer experience to all residents impacted as part of refurbishment works to their home. Effective liaison between the Site Team and members of the public affected by improvement works delivering a consistent service across the Region.  To assist in the smooth running of contracts and provide support in engaging with local communities through targeted events and community activities.  To understand, implement and adhere to the company SHEQ policy/strategy and ensure all employees reporting to you do the same.

Key Accountabilities

  • Ensure implementation of all Company Policies and Procedures.
  • To keep all Residents fully informed as to the programme of works regarding their particular dwelling.
  • Comprehensive induction of all residents in accordance with processes.
  • To regularly visit Residents to establish and resolve any problems that may arise or have already arisen.
  • To work closely with the Client and their representatives (including Housing Department) in ensuring good relations are maintained with the Tenants and the expeditious execution of the works.
  • To immediately inform the Site Manager of any serious problems arising.
  • To prepare a report every week for the Site of events occurring / affecting Residents.  This report is to include: All complaints or problems encountered and how they have been remedied, confidential notes on problem addresses.
  • To be responsible for meter readings at Contract and Decant Houses where appropriate.
  • To deal with customer complaints in accordance with the QA Procedure.
  • To attend site meetings/team meetings/Client meetings or any meetings relevant to site.
  • Community awareness and targeted engagement activities specific to each Client
  • To provide Handover Packs and instruct on new installations.
  • Assist with training and support for new Team Members
  • Respond courteously and promptly to all customer queries and complaints and ensure a copy is recorded in accordance with procedures.
  • Accurately record all customer complaints and process as per QA procedure.
  • Keep residents informed as to action taken in respect of their complaints.
  • Advise Site Manager directly and immediately of any situations that have, or are likely to, cause conflict with Customers
  • Be responsible for your safety and others around you, including public protection
  • Make every effort to attend all mandatory courses related to your role
  • Comply with all the roles and responsibilities as set out within the SHEQ management system
  • Adhere to the company values and go the extra mile in the exemplary delivery of service.

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

  • Pension Scheme
  • 24 days annual leave (+ public holidays)
  • Life Cover equivalent to 1.5 times annual salary
  • 24/7 Employee Assistance Program and access to mental wellbeing app
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

Who are we looking for?

Skills and abilities

  • High level of computer literacy in MS Office, (Word – Intermediate, Excel – Intermediate, Outlook – Intermediate)
  • Competent, clear and concise writer
  • Excellent verbal communication skills
  • Good level of numeracy
  • Strong presentation skills
  • Good influencing skills
  • Other IT packages
  • Report writing
  • Knowledge of partnering
  • Hold a full clean driving license
  • Problem solving skills

 

Experience

  • People management
  • Customer Experience/Resident Liaison experience (preferred)
  • Confident communicator able to communicate at all levels with the ability to talk to people of various educational, social and ethnic backgrounds
  • Be reliable, confident and have a positive attitude
  • Socially minded by underlined by keen commercial awareness
  • Be adaptable
  • Be self-motivated but also able to work as part of a team
  • Be organised and methodical
  • Able to have an in-depth overview of what is going on within the site teams with the ability to manage the issues rather than dealing with them personally
  • Resident focused with an excellent understand of client / customer needs

 

Key Attributes

  • Creative thinker
  • Team Player
  • Confident and able to communicate and influence at all levels
  • Works well under pressure
  • Ability to multitask
  • Self motivated
  • Enthusiastic
  • Understand the power of relationships and collaborative working

 

 

Who are we? 

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. 

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. 

EQUANS is a Bouygues group company. 

What's next? 

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. 

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. 

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Servicetechnicus Electrotechniek

Wil jij als  Servicetechnicus ervoor zorgen dat de elektrotechnische systemen van de oudste nog actieve fabriek van Utrecht operationeel blijven? Lees dan snel verder en solliciteer!

Dit ga je doen als Servicetechnicus Elektrotechniek

Voor onze opdrachtgever, een grote industriële locatie gevestigd aan de rand van Utrecht centrum en naast het Amsterdamrijnkanaal, onderhouden we alles op het gebied van laagspanning. Van het aanleggen van een nieuw stopcontact tot het vervangen van de verlichting of het onderhouden van de Elektrotechnische installaties. Met jouw scherpe blik draag je ook projecten aan, waar je vervolgens zelf aan werkt. Zo maak je deels je eigen werk. Hoe leuk is dat!

Jouw werk(omgeving)

Je werk bestaat uit het oplossen van storingen, kleine (onderhouds-)klussen en preventief onderhoud. Je sluit je werkzaamheden af met een heldere en gestructureerde rapportage voor de klant. Beschik je (nog) niet over alle juiste diploma’s of werkervaring? Dat is wat ons betreft niet erg: samen kijken we naar een passend opleidingstraject, wat aansluit bij zowel jouw behoeften als die van de klant.

Dit breng je mee

  • een afgeronde mbo-opleiding (richting Elektrotechniek of installatietechniek) op niveau 3 of 4
  • minimaal 2 jaar ervaring met het onderhoud van vergelijkbare installaties
  • je werkt nauwkeurig, gestructureerd en gedisciplineerd
  • je bent gewend te werken volgens strakke administratieve eisen
  • je vindt het geen probleem om storingsdiensten te draaien
  • je levert graag kwaliteit

Wat bieden wij je

Je werkt voornamelijk alleen, maar wel vanuit een hecht team. Samen zetten we onze schouders eronder en lachen we ook veel met elkaar. Je werkt zelfstandig, hebt veel afwisseling in je werk en krijgt alle ruimte om je verder te ontwikkelen. We stimuleren ambitie en groei. Hierdoor heb je binnen Equans veel mogelijkheden om je breed te ontwikkelen binnen technische dienstverlening. Wat bieden we verder?

  • een salaris tussen €3.573,97 en €4.163,17 bruto per maand (bij een 40-urige werkweek), op basis van jouw kennis, opleiding en ervaring
  • 38 vakantiedagen (bij een 40-urige werkweek)
  • contract voor onbepaalde tijd

Wij zijn Equans

Samen voor grote uitdagingen: Equans is internationaal marktleider in technische dienstverlening. In Nederland zetten ruim 6.000 collega’s zich dagelijks in om onze klanten te helpen met technische, innovatieve en duurzame oplossingen. We maken onder meer fabrieken, kantoren en ziekenhuizen, bruggen, tunnels en zelfs complete steden klaar voor de toekomst. Zo maken we samen met onze klanten werk van de drie grote transities van nu: de energie-, industriële en digitale transitie.

Zo solliciteer je

Hebben we je interesse gewekt voor deze uitdagende werkomgeving met veel afwisseling? Mooi! Dan ontvangen we graag jouw sollicitatie! Voor vragen kun je contact opnemen met Sander van Nimwegen, via [email protected] of via 06 121 784 61. Je kunt ook solliciteren via de sollicitatiebutton.

Acquisitie naar aanleiding van deze advertentie wordt niet op prijs gesteld.

Aan cv’s die ongevraagd door bureaus worden aangeleverd kunnen geen rechten worden ontleend

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Digital Product Owner E-Mobility Operations

Shape the future of sustainable mobility

De ontwikkelingen bij Equans E-Mobility gaan razendsnel. We beheren momenteel al meer dan 30.000 publieke laadpunten voor elektrische voertuigen, van de in totaal 80.000 in Nederland. En tegen 2030 hebben we naar schatting 400.000 laadpunten nodig om het Nederlandse wagenpark te kunnen verduurzamen als onderdeel van de energietransitie.

Om dit te bereiken, moeten we voortdurend onze manier van werken verbeteren en onze digitale gereedschapskist blijven ontwikkelen. We zijn daarom op zoek naar een product  owner.

Dit ga je doen als Digital Product Owner E-Mobility Operations

In deze rol ben je verantwoordelijk voor de visie en doorontwikkeling van onze bestaande en nieuwe digitale oplossingen die voornamelijk gebouwd zijn op het Mendix platform.

Het doel? Het realiseren en onderhouden van laadpalen op grote schaal met digitale oplossingen die niet alleen effectief zijn, maar ook een plezier zijn om mee te werken. Bij alles wat je doet, streef je naar het allerbeste. Dit omvat onder andere:

  • samenwerken met interne en externe stakeholders (e.g. aannemers) om hun behoefte en vereisten te begrijpen, en deze om te zetten in duidelijke user stories en te prioriteren
  • samen met ontwikkelaars deze user stories tot leven te brengen, testen en ervoor te zorgen dat ze succesvol worden gebruikt
  • opstellen, communiceren en realiseren van de roadmap
  • continu streven naar verbeteringen om efficiëntie, effectiviteit en werkplezier te vergroten
  • opbouwen en onderhouden van een enthousiast netwerk stakeholders in de organisatie, maar ook daarbuiten

We groeien razendsnel en daarmee ook jouw verantwoordelijkheden en mogelijkheden. Ruimte genoeg dus voor jouw ontwikkeling en groei.

Jouw werkomgeving

Bij E-Mobility houden wij ons bezig met de transitie naar duurzame mobiliteit door het ontwerpen, financieren, installeren en onderhouden van laadvoorzieningen en bijbehorende dienstverlenging voor elektrisch vervoer. Wij maken het mogelijk om te laden op straat, op werk of in de logistiek. Met meer dan 30.000 laadpunten behoren wij tot de top3 laadexploitanten van Nederland.

Dit breng je mee

Iedereen bij Equans is anders. Dat juichen we toe omdat de verschillen ons als team sterker maken. Er zijn ook overeenkomsten. Zo hecht iedereen waarde aan samenwerken en we zien overal kansen. Kansen die we aangrijpen. Verder passen jouw communicatieve vaardigheden, passie voor het product en resultaatgerichtheid goed bij deze vacature van product owner. Ook beschik je over:

  • hbo/wo werk- denkniveau
  • minimaal twee jaar werkervaring op het gebied van applicatie ontwikkeling (bij voorkeur in de rol van product owner)
  • UX en/of Mendix ervaring is een pre
  • werkervaring in SCRUM Agile methodiek en PSPO certificering is een pre

Wat bieden wij je

Natuurlijk begrijpen we dat voorwaarden belangrijk voor jou zijn. Daarom bieden wij je een mooi pakket, waaronder:

  • salaris tussen €5000 en €6500 bruto per maand op basis van je ervaring, exclusief vakantiegeld
  • contract voor onbepaalde tijd
  • flexibele werktijden in overleg mogelijk, zoals 4x9 uur per week
  • telefoon en laptop om je in je werk te faciliteren
  • 30 vrije dagen en een benefitsbudget van 3% (equivalent aan 8 extra dagen verlof) op basis van een fulltime dienstverband
  • thuiswerken met volledig ingerichte werkplek mogelijk
  • goede pensioenregeling
  • prettige werksfeer en fijne collega’s
  • volop doorgroei- en opleidingsmogelijkheden

Zo kun je solliciteren

Spreekt deze vacature je aan? Leuk! Je kunt solliciteren via de sollicitatie button.

Wil je eerst meer informatie of antwoord op jouw vragen voor het complete verhaal? Schakel met HR Lead Femke Erlings via [email protected] of telefonisch op 06 330 219 96. Whatsappen? Dat kan ook.

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Senior Engineer Hoogspanning

Garandeer jij dat alle elektrotechnische werkzaamheden op hoogspanningsgebied volgens plan verlopen en heb je tussen de 5 - 10 jaar ervaring als engineer op zowel het gebied van laag- en hoogspanning? Met jouw expertise in hoogspanning breng je ons, jezelf én de energietransitie naar een hoger niveau.

Dit ga je doen als Senior Engineer Hoogspanning

Je voert (eventueel) zelfstanding engineeringwerkzaamheden. Je zoekt altijd naar verbeterpunten en speelt deze door aan de Lead Engineering HS.

Verder ben je verantwoordelijk voor:

  • intern en extern adviseren over hoogspanning zaken, van klant contact tot basic engineering, calculatie, engineering, tot RFC-pakket
  • verantwoordelijk voor een 4 ogen controle op hoogspanning tot de aansluiting op de eerste laagspanningsverdeler
  • hoogspanningsverdelers, transformatoren
  • overleg met energieleveranciers en distribiteurs
  • DC-voedingen boven de 24V en noodstroomvoorzieningen voor hoogspanning en beveiligingen
  • sparring partner voor afdeling Commercie en uitvoering laagspanning en met focal point LS en focal point I&HWA
  • verificatie/reviewen van single line diagrams, simulatiemodel, selectiviteit diagrammen, loadflow, kortsluit e.d. berekeningen op gebied van hoogspanning, ook gerelateerd naar laagspanningsniveau
  • opstellen van technische specificaties, rekwisities, datasheets voor hoogspanning apparaten en attributen zoals beveiligingen en instellingen
  • interpreteren van technische specificaties van klanten en leveranciers
  • voorbereiden van offertes voor aankoop van apparatuur
  • beoordelen van offertes van leveranciers en vergelijkingsanalyse maken
  • opstellen van ombouwplan voor hoogspanning en veldbekabeling
  • ondersteuning kunnen verlenen bij FAT, SAT
  • ondersteunen bij maintenance en commissioning activiteiten
  • het samenstellen van een pakket standaards op HS-gebied

Dit breng je mee

Iedereen bij Equans is anders. Dat juichen we toe omdat de verschillen ons als team sterker maken. Er zijn ook overeenkomsten. Zo hechten we waarde aan samenwerken en we zien overal kansen. Kansen die we aangrijpen. Ook beschik je over:

  • minimaal hbo-diploma in de Elektrotechniek
  • 5 -10 jaar relevante werkervaring, op zowel hoogspanning- als laagspanningsgebied
  • VOL-VCA-diploma, dan wel de bereidheid deze te behalen
  • uitstekende beheersing van de Nederlandse en Engelse taal, zowel mondeling als schriftelijk

Dit bieden wij je

Natuurlijk begrijpen we dat voorwaarden belangrijk voor jou zijn. Daarom bieden we je een mooi pakket, waaronder:

  • een salaris tot wel €5.400,-. bruto per maand op basis van jouw werkervaring en opleiding
  • een contract voor onbepaalde tijd
  • 25 vakantiedagen + 13 adv-dagen bij een werkweek van 40 uur
  • goede secundaire arbeidsvoorwaarden
  • pensioenregeling en een bijdrage in de ziektekosten
  • Daarnaast
  • kijken wij samen met jou wat jij nodig hebt voor deze functie, zoals bepaalde trainingen en cursussen
  • duurzame inzetbaarheid: aandacht voor jouw gezondheid en plezier in je werk

Wij zijn Equans

Wereldwijd is Equans marktleider in technische dienstverlening, met in Nederland 6.000 medewerkers op 29 locaties. Met innovatieve technische, digitale en duurzame oplossingen helpen we opdrachtgevers binnen de utiliteit, industrie en overheid. Wij ontwerpen, installeren, realiseren, onderhouden en adviseren over technische installaties bij klanten in heel Nederland. Constant verbeteren staat daarbij voorop. Zo helpen we onze klanten bij te blijven met de nieuwste ontwikkelingen. En staan we hen bij in de drie transities van deze tijd: op het gebied van energie, digitaal en industrieel. Samen voor grote uitdagingen.

Zo kun je solliciteren

Spreekt deze vacature je aan? Reageer dan direct via de button ‘solliciteer’. Voor vragen kun je contact opnemen met Marc Keur via [email protected] of telefonisch op 06 230 954 33.

Acquisitie naar aanleiding van deze advertentie wordt niet op prijs gesteld.  Aan cv’s die ongevraagd door bureaus worden aangeleverd kunnen geen rechten worden ontleend.

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Engineer HVAC

Als Engineer HVAC ben jij samen met collega’s op onze Equans-locatie in Halsteren verantwoordelijk voor de engineering van diverse projecten in de regio Zuidwest. Binnen deze projecten verzorg jij de engineering van diverse HVAC-installaties. Kom jij bijdragen aan de verduurzaming van Nederland?

Ben jij nog te junior als Engineer maar heb jij wel ervaring in het ontwerpen van HVAC-installaties en wil je graag die stap zetten? Ook dan willen wij jou uitnodigen om te solliciteren.

Dit ga je doen als Engineer HVAC

Jij ontwerpt als Engineer reguliere HVAC-installaties maar daarnaast ontwerp je ook klant specifieke installaties die Equans op verzoek van de klant ontwerpt en bouwt. De projecten en installaties die je ontwerpt zijn divers van aard. Het ene moment ben je bezig met verschillende projecten binnen de utiliteit zoals een kantoorgebouw of een logistieke locatie maar op andere momenten ben je bezig met complexe projecten. Hierbij kun je denken aan renovaties of nieuwbouwprojecten binnen de gezondheidszorg, laboratoria of de lichte industrie.

Daarnaast help jij de afdeling met ontwikkelen naar een hoger niveau en is er ruimte voor je eigen ontwikkeling. Je vergroot als Engineer jouw kennis en wordt daarbij gefaciliteerd door ons op het gebied van cursussen en opleidingen.

Jouw werkzaamheden als Engineer HVAC bestaan uit:

  • behandelen van vraagstukken van onze vaste opdrachtgevers met mooie en complexe technologieën waar jij je in vast kan bijten. Je hebt daarbij direct contact met de klant, en adviseert deze over de installaties en bij het nemen van beslissingen
  • samenwerken met andere HVAC Engineers en Modelleurs maar ook met engineers van andere disciplines en collega’s van de uitvoering. Samen zorgen jullie voor het ontwerp en ondersteunen bij de realisatie van nieuwbouw- en renovatieprojecten
  • samenwerken met andere ontwerpteamleden zoals de architect en adviseurs. Iedereen is verantwoordelijk voor een gedeelte van het ontwerp en juist daarom zijn jouw communicatieve vaardigheden essentieel
  • begeleiding van stagiairs, afstudeerders, trainees of junior engineers binnen de afdeling

Jouw werkomgeving

Samen voor grote uitdagingen: Equans is internationaal marktleider in technische dienstverlening. In Nederland zetten ruim 5.500 medewerkers zich dagelijks in om onze klanten te helpen met technische, innovatieve en duurzame oplossingen. Wij ontwerpen, bouwen, beheren en onderhouden technische installaties voor onze klanten. Wij helpen onze klanten in het realiseren en versnellen van de drie grote transities van nu: de energie-, industriële en digitale transitie.

Equans biedt jou als Engineer HVAC een plek binnen ons gedreven engineeringsteam. Binnen dit team ga jij werken vanuit ons kantoor in Halsteren. Daarnaast maak je deel uit van het engineeringsteam van Zuid-Nederland dat bestaat uit ongeveer 120 collega’s van diverse disciplines. Door de grootte van de afdeling en diversiteit aan technische kennis zijn er voor jou als Engineer veel ontwikkelingsmogelijkheden. Op de afdeling en locatie heerst een informele cultuur en is er prettige onderlinge samenwerking.

Wie ben jij

Samen ontzorgen we bij Equans onze klanten. Samenwerking vinden we dan ook belangrijk, we verwachten dan ook van jou dat je goed in teamverband kunt werken. Verder passen jouw communicatieve vaardigheden, innovatief denken en gestructureerd werken bij onze vacature van Engineer HVAC. Ook beschik je over:

  • een afgeronde MBO-4 of HBO-opleiding Werktuigbouwkunde of installatietechniek
  • ervaring als HVAC-engineer op het gebied van gebouwgebonden installaties
  • kennis van relevante ISO- en Nen-normen en software zoals VABI
  • goede beheersing van de Nederlandse taal

Wat bieden wij je

Equans biedt jou een uitdagende baan als Engineer HVAC. Natuurlijk begrijpen we dat voorwaarden belangrijk voor jou zijn. Daarom bieden we je een mooi pakket, waaronder:

  • salaris tussen € 3793,- en € 5111,- bruto per maand, exclusief vakantiegeld
  • direct een vast contract voor onbepaalde tijd
  • flexibele werktijden en mogelijkheden om bijvoorbeeld 4x9 te werken
  • 38 vrije dagen o.b.v. een fulltime dienstverband
  • thuiswerken is in overleg mogelijk en je krijgt een volledig ingerichte werkplek thuis
  • kilometervergoeding en mobiliteitspas
  • bonus op basis van jaarresultaat
  • telefoon en laptop om je in je werk te faciliteren
  • goede pensioenregeling (PMT)
  • mogelijkheid voor lidmaatschap voor het Equans gezamenlijk hulpfonds
  • volop doorgroei- en opleidingsmogelijkheden. Daarnaast krijg je ook een persoonlijk ontwikkelingsplan met goede coaching en begeleiding

Zo kun je solliciteren

Ben je geïnteresseerd geraakt? Solliciteer dan snel!

Heb je nog vragen? Dat kan natuurlijk. Neem dan contact op met Joey Schmeitz via [email protected] of telefonisch op 06 833 013 25, WhatsApp is ook mogelijk.

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