Operations Manager (TFM)

Equans is a renowned energies & services contractor and a proud member of the Bouygues global industrial group. Our expertise spans the design, construction, and maintenance of buildings and critical infrastructure worldwide. 

We currently have an exciting opportunity for an Operations Manager (TFM) to manage our FM team at JC Decaux’s office based in Paddington.  This is a permanent full-time position working 40 hours p/week, 8 hours per day between 08:00 and 17:00, Monday to Friday.

The role:

• Reporting to the Contract Manager
• Responsible for all operational activities  and assets within the site, to develop operational solutions for all Hard and Soft FM issues with defined client interface and reporting skills. 
• Manage the daily performance of services and incorporate a detailed understanding of service requirements and deductions, utilising the Maximo CAFM system as the integrated operational system
• Effectively manage and deliver all services and contract based Technical Teams incorporating specialist subcontractors and building fabric services aligning with Maximo and defined operational processes.
• To maintain a close liaison with the Client FM Function ensuring day to day requirements of delivering the FM contract are met
• Responsible for contractual performance in accordance with agreed budgets, compliance with the performance monitoring systems, and continually enforce cost efficiencies
• To lead in the recruitment, induction and ongoing training, development and motivation of staff
• Ensure the implementation and adherence of contractual and statutory compliance is adhered to
• Working 40 hours per week, 8 hours per day between 08:00 and 17:00, Monday to Friday

The person:

• Must have experience of managing service delivery of Hard and Soft Services with experience of managing and developing a team, including HR issues
• Experience of managing staff and the ability to address challenging situations
• Previous budget management and responsibility; high level of commercial awareness
• IOSH or equivalent qualification essential
• Proven record of excellent customer service
• Must have experience of managing site compliance
• IT Literate, knowledge of using Maximo or similar CAFM system essential

Our excellent benefits package includes:

• Generous holiday allowance
• Company share scheme
• 2 paid volunteering days a year
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, Veterans & Reservists, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.