Credit Controller

EQUANS is looking for a Credit Controller to join our team based in Quorum Business Park, Newcastle on a temporary basis (6 months). This is a full time role working 37.5 hours per week. On offer is a competitive salary and benefits package. 

As a Credit Controller your focus will be to mitigate risk and maximise Cash Collection. This position calls for an excellent communicator. A person who can influence a customer to ensure we achieve on time payment whilst ensuring clear customer service skills.

You will have the opportunity to add real value to a multinational, complex business which strives to enable a greener, more efficient and connected world.
 
As a member of our Shared Services team, you will have the ability to work flexibly from our brand-new office space at the Quorum Business Park for 2 days each week, with 3 days at home. Our team embraces a culture of flexibility, support and inclusivity where employee wellbeing and development is at the forefront of all we do.

What will you deliver? 

• Maintain contact by phone and e-mail with customers to ensure invoices are paid when they fall due or become overdue.
• Identify disputes and recording accurately. Supporting the management of disputes through to conclusion.
• Identify unallocated cash daily, locate remittances, or request copies from the customer to ensure cash in allocated in line with customers’ requirements.
• Refund credit balances promptly (where no debt is outstanding) or seek written approval from customer to allocate against outstanding debt.
• Build strong business relationships with our Business Units (BU’s) and customers to ensure payment is made promptly and disputes are managed in a timely manner.
• Contribute to ensuring the dunning process is executed correctly.
• Constant monitoring and understanding of credit ratings. Recommending changes in credit rating as required.
• Maintain open conversations with colleagues and your team leader and the Head of Order to Cash to discuss important topics and any issues of concern.
• Lead weekly calls with Business Unit stakeholders to review and manage due and overdue debt, as required.
• Provide regular and insightful credit management reporting. 
• Identify & allocate daily receipts and ensure customer accounts are accurately maintained and reconciled. 
• Ensure adherence to EQUANS policies pertaining to Credit and Collection procedures.
• Review tasks on a regular basis to ensure SLAs are adhered to.
• Develop and maintain a good working knowledge of own area of responsibility.
• Maintain and update Credit Control DTPs as required.
• Ensure you are familiar with all Order to Cash DTPs, including Billing & Disputes with the ability to support or cover the work of your team members in their absence. 
• Provide other ad-hoc duties as required by the role.

What can we offer you? 

On offer is a competitive salary and benefits package, which includes; 

• 24 days annual leave (+ public holidays).
• Life Cover equivalent to 1.5 times annual salary.
• Employee discount shopping schemes on major brands and retailers.
• Gym membership discounts.
• Cycle to work scheme.
• Holiday purchase scheme.
• 2 corporate social responsibility days per year.
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
• Attractive Employee Referral Rewards Scheme.
• Access to our growing employee networks.
• 24/7 Employee Assistance Program and access to mental wellbeing app.

Who are we looking for? 

• A minimum of 2 years Credit Control experience.
• Excellent attention to detail and accuracy. 
• Excellent numerical skills.
• Ability to communicate clearly orally and in writing.
• Ability to plan and prioritise own defined work activities, responding to managers or the teams’ requirements, in addition to own responsibilities.
• Good Excel & Word knowledge.
• Good Analytical skills. 
• Ability to prioritise heavy workloads and month end demands.
• Flexible approach with the ability to change priorities at short notice.
• A self-starter who can motivate themselves in a Hybrid work environment.

Who are we? 

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. 

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. 

EQUANS is a Bouygues group company. 

What’s next? 

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. 

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.