Cleaning Program Contract Manager (Norwood)

Equans is looking for a Cleaning Program Contract Manager in Norwood, MA!

The Equans Group is a world leader in the energy and services industry. The Group operates in 20 countries and has 90,000 employees on 5 continents.

Equans designs, installs, and delivers customized solutions to improve its customers’ equipment, systems and technical processes and optimize their use in the context of their energy, industrial and digital transitions.

Active in Canada and the United States for more than 30 years, Equans Services is the partner of businesses, industries and institutions that want to move towards more connected buildings, manage their facilities efficiently and decarbonize transportation infrastructure and mobility.

We design, install, and maintain custom solutions to improve our customers’ facilities, systems, and infrastructures.

Our core offerings are focused in the following areas:

• Integrated Asset and Facilities Management
• Operation and maintenance of buildings and equipment
• Energy efficiency solutions and sustainability plan
• Building automation and controls
• Solutions for transportation and mobility

 To learn more, visit www.equansservices.com/en.

Summary

We are seeking an experienced Cleaning Program Manager-Pharmaceutical Manufacturing to oversee and enhance GMP and non-GMP cleaning operations within a regulated pharmaceutical manufacturing environment. This role combines the leadership of daily operational tasks with active participation in the ongoing development, standardization, and continuous improvement of cleaning programs. The Cleaning Program Manager ensures all cleaning activities and records consistently meet cGMP, FDA, ISO, OSHA, and site-specific quality standards—driving compliance, efficiency, and best practices across the facility.

Description

• Lead and monitor daily cleaning operations across GMP and non-GMP areas, ensuring compliance with all regulatory requirements, internal standards, and operational needs;
• Develop, standardize, and continuously update cleaning SOPs, documentation, and protocols in accordance with cGMP, FDA, ISO, and OSHA guidelines;
• Coordinate and conduct site inspections and audits; participate in investigations, root cause analysis (RCA), and corrective/preventive action (CAPA) efforts related to cleaning processes;
• Facilitate onboarding, training, and competency tracking for staff and vendor personnel, actively cultivating a culture of compliance and audit readiness;
• Identify opportunities to promote best practices and drive continuous improvement by analyzing program performance and updating cleaning methodologies as needed;
• Manage vendor relationships, including ongoing monitoring of quality, KPIs, staffing, documentation, and compliance with training requirements;
• Serve as a key point of contact for clients, vendors, and internal stakeholders regarding program and operational updates;
• Contribute to budgeting, planning, reporting, and resource allocation related to all cleaning activities and performance measurement;
• Provide prompt leadership and resolution for cleaning-related escalations, emergencies, or compliance risks, including after-hours and on-call support if required;
• Collaborate cross-functionally with teams such as Quality, EHS, Facilities, and Regulatory to ensure program success and alignment with site objectives.

Requirements

• Authorized to work in USA;
• Ability to pass all background checks and security screenings;
• 5+ years of facilities, cleaning management experience, including people leadership;
• Demonstrated experience / knowledge of GMP, laboratory, or cleanroom cleaning management. This position is expected to be a site Subject Matter Expert on the topic of cleanroom cleaning management.
• Track record of involvement in developing and implementing cleaning programs, SOPs, and quality frameworks in regulated environments;
• Strong knowledge of cGMP, FDA, ISO, OSHA requirements, and best practices for critical facility cleaning;
• Ability to manage and monitor external vendor relationships, participate in audits, and drive operational quality;
• Proficiency in English, Spanish, and Portuguese language skills are a plus; 
• Familiarity with budgeting, scheduling, and vendor contract administration;
• Physical capability to perform inspections and respond on-site (ability to lift up to 40 lbs, extended standing/walking);
• Flexibility for holidays, weekends, overtime, on-call duties, and multi-site travel (Norwood, Marlborough, Waltham).

What Equans offers you

• Group insurance from your first day of work;
• A group pension plan;
• Paid Statutory Holidays;
• Balance between work and personal life;
• Professional and personal development in a company experiencing strong growth;
• A positive working environment characterized by competence, responsibility and innovation;
• Competitive terms of employment and excellent benefit schemes;
• A diverse workplace regarding gender, age and cultural background. We believe in the importance of diversity and inclusion.

Equal employment opportunity

Equans Services adheres to the principles of employment equity and values diversity and inclusion. We therefore encourage applications from all individuals, including women, Indigenous peoples, persons with disabilities, and individuals of all backgrounds and identities. We are committed to providing a respectful, accessible, and equitable work environment where everyone can thrive and contribute to our collective success.

Comment

Does this challenge interest you? We would like to get to know you and we thank everyone who applies.