Administrator

Equans is looking for an Administrator to join our team based at Calderdale Royal Hospital on a permanent basis. This is a full time role working 40 hours per week. On offer is a competitive salary and benefits package.

The role of Administration Assistant is essential to the successful delivery of the Estates services for Equans based at Calderdale Royal Hospital. By providing full support to the Contract by assisting with procedures both electronically and manually to include helpdesk, procurement, secretarial and document control for procedures as detailed.

Assigning and dispatching tasks to various resources via multiple channels.

Administration Assistant support with all operational functions, including PPM, reactive and audit tasks, to ensure jobs are completed in the contracted timescales, by pro-actively monitoring and chasing work orders to completion, within the required SLA’s.

This will include working very closely with the operations team to ensure the timely and successful close out of all reactive, planned maintenance and audit tasks on our CAFM system (MAXIMO)

The successful candidate will assist with both internal and external audits to ensure compliance in statutory, non-statutory and contractual requirements.

What will you deliver?

• General administration duties assisting with help desk requests, answering telephone calls, action as appropriate including taking messages, dealing with queries. 
• Conduct help desk monitoring in a polite manner, meeting and greeting visitors on arrival to the office, directing them to relevant Managers as required.
• Assist with secretarial support for the provision of documents where required, to include updating spread sheets, typing memos, meeting minutes and reports in an efficient and effective manner.
• Assist in maintaining electronic and manual administration systems, providing support to the administrative team.
• Assist with the upkeep of a paper-based records management system. 
• Be prepared to undertake training where necessary to learn other skills to maintain and develop the requirements of the service.
• Undertake other duties commensurate with the job role as directed.
• Be fully conversant and compliant with all processes which support the delivery of estate services ensuring compliance with contractual KPI targets.
• Develop and maintain effective working relationships at all levels with both internal and external customers.
• Adhere to all company policies including but not limited to, code of conduct, data protection and confidentiality.
• Enthusiastic and pro-active with ideas both during meetings and in general, with the aim of enhancing the overall administrative and helpdesk experience for our customers.

What can we offer you?

On offer is a competitive salary and benefit package, which includes;

• 24 days annual leave (+ public holidays).
• Life Cover equivalent to 1.5 times annual salary.
• Employee discount shopping schemes on major brands and retailers.
• Gym membership discounts.
• Cycle to work scheme.
• Holiday purchase scheme.
• 2 corporate social responsibility days per year.
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
• Attractive Employee Referral Rewards Scheme.
• Access to our growing employee networks.
• 24/7 Employee Assistance Program and access to mental wellbeing app.

Who are you?

• Business Administration Level 3 (preferred but not essential).
• Computer literate with good IT skills.
• Experience of a similar previous role would be desirable but not essential.
• Good people skills with the ability to deal with customers and colleagues is essential.
• Experience with Microsoft packages (Outlook, Word, Excel, and PowerPoint) essential.
• Previous experience of procurement systems would be desirable but not essential.
• Good Customer Service Skills.
• Excellent telephone manner.
• Good time keeping and willingness to learn in a fast-paced environment.

This role includes a Standard DBS check therefore ability to pass is essential.

Who are we?

In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. 

Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.

Our ambition

At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus. 

We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers’ needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. 

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.