Senior Account Manager

Equans is looking for a Senior Account Manager to join our team in Birmingham on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, company car or allowance, bonus, and benefits package.

This role is responsible for ensuring the continuity within the Equans contracts across Education and Healthcare Sectors covering various services such as M&E, building fabrication, security, cleaning service lines, amongst others, together with P&L responsibility for the contract, life cycle, continuous improvement, revenue growth together with the day to day management of people, processes, Quality and Health and Safety.

We are looking for an individual with extensive operational management experience, a technical bias, commercial awareness, previously held P&L responsibility in excess of £5m per year

What will you deliver?

• Management responsibility for several operational direct reports
• Management of P&L for client contracts, takes charge of P&L and commercial performance of contract
• Contributes to budget planning and reviews financial performance against budget
• Operates effectively in complex organisations where there are conflicting demands on time and resources
• Understands the culture, issues and business strategy / direction of the client / contract
• Deploys necessary actions to ensure effective implementation of change management strategies
• Establishes excellent working relationships with appropriate client contacts, internally and externally.
• Works with minimal direct supervision; resolves complex operational problems
• Supporting and standing in for the customer on FM issues when needed
• Co-ordinates all Operational Team Leaders to deliver operational effectiveness
• Supports and works as a team with the other Site Leads, standing in for and providing resilience when required
• Manages and ensures escalation process is maintained and delivered
• Ensure both the Equans and client Health and Safety policies are clearly understood and implemented throughout the team
• Identifies opportunities to enhance operational effectiveness
• Oversight and ownership of performance mechanism reports and management/mitigation of any associated deductions
• Manages performance of team against clear objectives and expectations

What can we offer you?

On offer is a competitive salary, company car or allowance, bonus and benefits package, which includes;

• 25 days annual leave
• Life Cover equivalent to 3 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts 
• Cycle to work scheme 
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• Possesses extensive operational management experience
• Has PFI operational management experience
• Good knowledge of statutory compliance and requirements under SFG20
• Commercial experience
• Technical bias
• Has previously held P&L responsibility in excess of £5m per year
• Possesses proven people management experience
• Has strong operational and performance management focus
• Is numerate and analytical and financially aware
• Has strong planning and time management skills
• Demonstrates a clear understanding of the basic principles of M&E systems
• Demonstrable abilities and clear experience in supplier contracts negotiation

This role includes a DBS Enhanced check therefore ability to pass is essential.

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. 

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.