Technical Services Manager

EQUANS is looking for a Technical Services Manager to join our team in London KT6 5PJ on A permanent basis. This is a fulltime role working Monday to Friday. On offer is a competitive salary and benefits package. 

The Technical Services Manager will provide support to the Account Manager & Senior Regional Account Manager with management of all aspects of Hard FM delivery on the project. You will provide technical expertise and assist with the delivery and implementation of the Planned Preventative Maintenance programme and will oversee delivery of all Reactive Works. They will be commercially astute, providing support and technical guidance to the Account Manager in the resolution of defects and other works across the project.

What will you deliver? 

• Operational management within a Hard FM / TFM environment
• Oversight and accountability for all Planned Preventative Maintenance requirements
• Direct Line management and development a team of 6 multiskilled maintenance engineers, ensuring high quality engagement and communication and the delivery of contractual expectations and requirements.
• Management of subcontracted works, ensuring all safety rules & procedures are adhered to.
• Delivering and ensuring all contractual obligations are fulfilled and, where required, drawing in wider support to achieve desired outcomes.
• Being able to influence others, through a pragmatic and positive approach to problem solving and opportunity building, with consideration of both short-term and long-term ramifications of decisions and outcomes.
• Working knowledge of technical disciplines, including but not limited to Water Safety (L8), Fire Safety, Electrical Safety.
• Fulfil the role of the Responsible Person for Water Hygiene & Legionella control
• Informing and supporting the implementation of the rolling 5-year lifecycle plan
• Understanding of Statutory & Technical Compliance requirements
• Implementation & management of Health & Safety processes.
• Contractual awareness, preferably within PFI / DBFMO
• Required to participate in the management on-call rota

What can we offer you? 

On offer is a competitive salary, and benefits package, which includes; 

• 25 days annual leave (+ public holidays) 
• Life Cover equivalent to 3.5 times annual salary 
• Employee discount shopping schemes on major brands and retailers 
• Gym membership discounts  
• Cycle to work scheme  
• Holiday purchase scheme 
• 2 corporate social responsibility days per year 
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes 
• Attractive Employee Referral Rewards Scheme 
• Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network 
• 24/7 Employee Assistance Program and access to mental wellbeing app 

Who are we looking for? 

• Demonstrable experience in operational management within a Hard FM environment, ideally within the Student Accommodation sector or a PFI / DBFMO contract
• Proven track record in managing staff and subcontractors effectively
• Experience in customer relationship management, with a focus on building strong client partnerships
• Knowledge and understanding of Key Performance Indicator (KPI) and Service Level Agreement (SLA) adherence

Who are we? 

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. 

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. 

EQUANS is a Bouygues group company. 

What’s next? 

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. 

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.