Technical Services Manager

Equans is looking for an Technical Service Manager to join our team in Merseyside on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, bonus and benefits package.

Covering the North West Fire & Rescue portfolio of 16 PFI fire stations from Cumbria to Merseyside the TSM will be responsible for the technical performance and maintenance of standards within the contracts.

They will provide guidance to others on site, showing technical expertise in mechanical, electrical and fabric systems, to ensure appropriate and compliant solutions and efficient customer service delivery. Manage a team of engineers to ensure full compliance with all relevant regulations.

What will you deliver?

• Planning and implementation of change to improve service and operational quality and customer satisfaction.
• Ensure customer focused service delivery, contractual and procedural compliance across the PFI contracts with regards to the following aspects of the Contract:
• Ensure the provision and maintenance of a high level of Mechanical / Electrical / Support to our Clients.
• Ensure up to date accurate asset management and support to the Life Cycle Manager in complying with the contract life cycle requirements.
• Manage a team of engineering staff in order to maintain the sites to contractual and acceptable standard.
• Form part of the RP/AP roles as required by the contracts
• Offer technical support as required to the business.
• Ensure all statutory obligations are maintained in line with current legislation.
• Management of Reactive works to ensure contractual timescales are met.
• Management of PPM to ensure contractual / statutory timescales are met.
• Management of the engineer’s day to day work schedules
• Manage the organisation of Statutory Inspections to ensure compliance with contractual and legal obligations.
• Completion of Health and Safety audits in line with agreed programme including follow up action and reporting.
• Staff management including monitoring, induction and actions where necessary.
• Sub-contractor management.
• Ensure records are maintained, up to date and available via Contract Network Drive or similar.
• Understand and meet ongoing customer requirements, develop effective working relationships with business partners, suppliers and subcontractors.

What can we offer you?

On offer is a competitive salary, bonus and benefits package, which includes;

• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 2x times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts 
• Cycle to work scheme 
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• Working within Hard services in a supervisory or higher role for a minimum of three years.
• Working knowledge of other services such as support services, Admin, Finance
• Working experience of People Management, Sickness, Performance, Risk Management and compliance with HR legislation.
• Experience of Managing Subcontractors and maintaining standards.
• Responding to bespoke client/ operational requests for information.
• Ad hoc reporting requirements for management and client to be undertaken.
• Good working knowledge of standard IT packages.
• Excellent communication and customer service skills as well as the ability to build positives.
• Able to work on own initiative.
• Excellent communication skills, both oral and written.
• Experience of analysis of data and reporting writing.
• Have a minimum of IOSH Working Safely.
• Well versed and understand statutory compliance and reporting.
• Experience of Asset Management and CAFM systems.
• Experience of Life Cycle management and requirements.
• Experience of working and adhering to budgets, offering cost effective solutions.

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. 

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, Young Professionals, Veterans and Reservists Network (VaR).

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.