Account Director

Equans is looking for an Account Director to join our team in Blackburn on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.

The role holder will provide leadership across all elements of the Royal Blackburn Teaching Hospital contract with a strong focus on service delivery, commercial matters and client relationship management.

Reporting to the Operations Director, the Account Director will be the senior lead for communicating and delivering the strategic direction across the contract.

What will you deliver?

• Lead, direct and motivate the contract team to enable contribution to the best of their ability and maximise their potential.
• Responsible for the management of the service delivery which meets/exceeds the needs of internal and external customers
• Ensure maintenance is carried out in line with agreed service levels.
• Ensure effective working relationships are enhanced with key stakeholders by regularly exceeding the standard of work delivered and coordinating all Hard services activities across the sites.
• Fully support the Operations Director in all aspects of contract delivery and future growth and in preparing and delivering budgets.
• Deliver the business strategy in the service area for Equans and achieve service objectives and profit while maintaining a high level of Customer satisfaction.
• Represent Equans professionally in all Operational matters through sound decision making.
• Grow the business reputation and longer-term business opportunities through effective client relationship management and customer service excellence.
• Celebrate success and drive continuous improvement with the teams.
• Develop staff and ensure all have been provided with the mandatory and best practice training required to enable them to have the capability to carry out their roles.
• Plan for further succession planning and self-delivery in line with Equans objectives.

Health, Safety, Quality and the Environment

• Develops and maintains a behavioral Health and Safety culture throughout the project.
• Shares best practice across the wider business
• Ensures all sites are operating and audited (by the SHEQ and compliance team) in line with the BMS and Local operating procedures
• Carries out regular behavioral Health and Safety coaching at site level.

Commercial, Finance & Contract Delivery

• Develops challenging but achievable budgets for the operations including profit improvement plans for the project.
• Ensures financial and operational compliance in line with annual budgets set.
• Works as part of the Senior Leadership Team responsible for developing an efficient organisational structure, strategy setting, client relationship building, business development and project management.
• Ensures effective working relationships are enhanced with key stakeholders by regularly exceeding the standard of work delivered and delivering leadership to the contract managers across the project
• Grows business reputation and longer-term business opportunities through effective client relationship management and customer service excellence

What can we offer you?

On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;

• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 2x times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts 
• Cycle to work scheme 
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• Experience of managing contract finances including P&Ls, WIP, etc.  
• Significant experience operating at a senior level delivering contract services
• Experience of performance related contracts and management systems
• Good presentation, influencing and motivation skills, with experience of managing a team
• Able to ensure contractual and legislative compliance
• Significant experience operating at a senior level delivering contract services and excel in relationship management.
• Excellent commercial and financial acumen
• Experience of performance related contracts and management systems
• Good presentation, influencing and motivation skills, with experience of managing a team
• Strong IT skills and competent with Microsoft Office packages including Word, Excel, PowerPoint, SharePoint

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. 

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, Young Professionals, Veterans and Reservists Network (VaR).

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.