Infrastructure Project Manager (ANY LOCATION) (M/F)

General context and objectives of the role

Equans’ Group IT Department is organized around Shared Line of Service that deliver global services to all the group’s entities.

The Infrastructure Shared Line of Service (called SLS Infrastructure) of the Equans Group IT Department provides services relating to the public cloud (AWS and Azure) and network (interconnection network for the entities, secure connection of third parties to the Equans network, and global network services such as DNS, IPAM or remote connection for mobile or remote working employees).

Within SLS Infrastructure, the Project Manager is responsible for managing SLS projects. These may be either projects within the scope of SLS services (Cloud and Network) or projects involving other SLSs, such as application projects with a Cloud and/or Network component. In the latter case, the Technical Project Manager will be responsible for managing work within the scope of the SLS Infrastructure and coordinating with the SLS Project Manager leading the project and, where appropriate, with other players in other SLSs.

Responsibilities

The Project Manager is responsible for

• Initiating the project (preparation and planning, mobilizing contributors, setting up governance)
• Managing the implementation of the project (deadlines, costs, quality)
• Ensuring that the project goes live

To do this, he/she will work in collaboration with the SLS Cloud and Network Architects and experts, the Service Managers and the Cloud and Network Domain Managers. He/she also coordinates with the requester and with other Project Managers within the other SLSs in the event of a complex project involving several SLSs.

Projects may follow either V-cycle or agile methodology.

Main activities

• Plan the project and monitor the schedule
• Identifying and mobilizing project contributors
• Setting up and leading governance committees (project committee, steering committee)
• Prepare and lead the kick-off meeting
• Coordinate with stakeholders (project applicants/beneficiaries, contributors from other SLSs)
• Manage risks (identification, analysis, identification of contingency plans, monitoring of plans)
• Managing the budget (monitoring costs), and, where applicable, monitoring the business case if there is one
• Communicating with SLS management and Equans IT leadership
• Monitoring the creation and tracking of tickets in ServiceNow required for the project (service requests, change requests)
• Monitor the delivery and acceptance of deliverables (acceptance) and project documentation
• Monitor the technical acceptance of the project
• Monitor the project go-live
• Monitor the transfer of responsibility to the recurring service delivery teams

Delivery

• Project plan
• Project schedule
• Budget tracking
• Committee support
• Meeting minutes
• Risk, action and problem log

Technical and functional skills

• Mastery of public cloud infrastructures (AWS and Azure): IaaS, PaaS, CaaS, FaaS – architect-type certifications desirable
• Good knowledge of network infrastructures (SDWAN/WAN, network services of public cloud operators, DNS, LAN, WLAN, firewalls)
• Good knowledge of other areas of IT infrastructure: workstations, identity management (AD, AAD, SSO, MFA), messaging and collaboration (O365) and cybersecurity
• Good knowledge of ITIL and the Demand Management > Projects > Release/Change Management > Operations processes
• Strong organizational skills and ability to coordinate multi-disciplinary and multi-cultural teams (Equans has operations in Europe, the Americas and Asia, and the outsourcer is based in India)
• Mastery of the Fundamentals of V-cycle and agile (or iterative V-cycle) project implementation approaches
• Ability to work in collaboration with an outsourcer who will be involved in the scoping phase and will carry out some of the project work
• Fluency in written and spoken English
• Good drafting skills (in English) for project scoping, reporting and summary documents (e.g. to produce decision support documents or for presentation to an Architecture Committee, which may be required during the scoping phases).
• Ability to assimilate the Equans IT costing and pricing model.

Behavioural skills

• Good communicator
• Ability to work as part of a team, both in person and remotely (the outsourcer is mainly remote, and some of the SLS teams are based outside France)
• Sense of service and quality
• Ability to interact with people at all levels (leadership, managers, engineers, architects, administrators, operators)
• Agile and adaptable
• Logical and analytical mind
• Ability to identify problems and propose/evaluate solutions

In addition, the candidate will be expected to quickly familiarize him/herself with Equans’ IT context and organization, and the implementation of ITIL for Equans.

Experience and training

• IT engineering degree or equivalent
• At least 5 years’ experience in an equivalent position in a company of similar size or in a pre-sales engineering position in an ESN.
• At least 3 years’ experience in managing relations with external service providers (outsourcer)