Station Reception Officer

Equans is a renowned energies & services contractor and a proud member of the Bouygues global industrial group. Our expertise spans the design, construction, and maintenance of buildings and critical infrastructure worldwide.

We currently have an exciting opportunity for a full-time Station Reception Officer to join their operational team at Sutton Police Station. This is a permanent full-time shift based position working 5 days on, 3 days off, 10 hour shifts including a 45 minute unpaid break.

Shift pattern is as follows:

2x earlies – 06:30-16:30 
2x lates 13:30-23:30 
1x night 21:30-06:45

The role:

• Reports to Facilities & Services Manager
• Providing an efficient first point of contact for members of the public
• Answer calls promptly and clearly before re-routing callers accordingly
• Operate computer systems accurately to record enquires
• Receive and administer property
• To be responsible for the security, safety and tidiness of the station reception areas
• Working an average of 40 hours per week on a 5 on 3 off shift pattern, 10 hour shifts, earlies, lates and nights.
• May be required to provide occasional cover at other sites within SE London

The person:

• Educated to GCSE level or equivalent with a good standard of written/spoken English
• Diligent customer service attitude
• Excellent communication and interpersonal skills
• Good IT skills
• Subject to security vetting by the Metropolitan Police

Our excellent benefits package includes:

• Generous holiday allowance
• Company share scheme
• 2 paid volunteering days a year
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.