FM Quality Support Officer

EQUANS is looking for an FM Quality Support Administrator to join our team based at Queen Alexandra Hospital (QAH), Portsmouth on a permanent basis. This is a full time role working 37.5 hours per week from 08:30 to 16:30, Monday to Friday with a 30 minute unpaid break. On offer is a competitive salary and benefits package. 

You will be responsible for all aspects of the Quality System at the hospital site, providing high profile, pro-active leadership and support within the unit carrying out the requirements of the management team on all aspects of the implementation and maintenance of the Quality System liaising with the management team to meet established targets Ensuring all H&S info is up to date and assisting the FM team in implementing and communicating the Quality agenda.

Please note before applying: this is not a hybrid working role, attendance in the office 5 days a week is mandatory.

What will you deliver? 

• Proactively and positively contribute to the achievement of deliverables through individual and team effort. Assisting in the management of the production of the required deliverables and control risks.
• Responsible for the provision, maintenance and control of all documentation relating to Quality System within Soft FM at QAH and work with departmental managers to achieve effective processes. With the opportunity to develop the Hard FM side of quality in the future.
• Liaise with the Service Managers and related functions to ensure that work is neither overlooked nor duplicated.
• Review all Working Instructions, Staff Information Packs, Risk Assessments, Forms and any other QMS documents for SFM.
• Organising and tracking 6 monthly ladder checks for the Patient Services Department.
• Manage the Quality System for FM Services at QAH to ensure continuing accreditation; produce audit plans, analyse information and produce reports as required.  
• Maintain all paperwork associated with the Quality System. 

What can we offer you? 

On offer is a competitive salary, bonus and benefit package, which includes; 

• 24 days annual leave (+ public holidays).
• Life Cover equivalent to 1.5 times annual salary.
• Employee discount shopping schemes on major brands and retailers.
• Gym membership discounts.
• Cycle to work scheme.
• Holiday purchase scheme.
• 2 corporate social responsibility days per year.
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
• Attractive Employee Referral Rewards Scheme.
• Access to our growing employee networks.
• 24/7 Employee Assistance Program and access to mental wellbeing app.

Who are we looking for? 

• Previous ISO quality system experience is essential
• Experience working within a healthcare setting is desirable
• Excellent MS Office and IT skills, advanced Excel is essential
• Comfortable using Sharepoint and Power BI
• Will be a strong communicator with the ability to liaise with colleagues and the client
• Excellent administration, organisational and problem solving skills
• Good written communication skills.
• Strong attention to detail.
• Ability to work effectively as part of a team.
• Ability to function in a pressurised environment.

This role includes a Basic DBS check therefore ability to pass is essential. 

Who are we? 

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. 

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. 

EQUANS is a Bouygues group company. 

What’s next? 

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.  

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.