Office Services Administrator

EQUANS is looking for an Office Services Administrator to join our team based at Heysham Nuclear Power Station on a permanent basis. This is a full time role working 37 hours per week. On offer is a competitive salary and benefits package.  Responsible for ensuring the efficient handling of all calls to the Service Desk. This will involve logging, planning, and dispatching of reactive and planned tasks.  Responsible for providing a professional ‘Front of House’ service on site. Duties include dealing with client requests and dealing with telephone enquiries as well as support to the Office Service team.  What will you deliver?  

• Undertake General office admin duties.
• Using the photocopier and Scanning of documentation.
• General filing.
• Answering and diverting the Main Switchboard.
• Receiving, acknowledge, distributing and posting of mail.
• General filing.
• Help desk.
• All other associated reception tasks.

 What can we offer you?  On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;  

• 24 days annual leave increasing to 25 days on completion of 1 years continuous service (+ public holidays).
• Life Cover equivalent to 1.5 times annual salary.
• Employee discount shopping schemes on major brands and retailers.
• Gym membership discounts.
• Cycle to work scheme.
• Holiday purchase scheme.
• 2 corporate social responsibility days per year.
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
• Attractive Employee Referral Rewards Scheme.
• Access to our growing employee networks.
• 24/7 Employee Assistance Program and access to mental wellbeing app.

  Who are we looking for?  

• Excellent communication skills.
• Excellent time management skills with the ability to work to strict deadlines.
• Ability to liaise effectively with Management as well as front line operatives.
• General Clerical skills.
• Ability to multitask and prioritise workload as required.
• Good communication skills and knowledge of computers (Word, Excel and Outlook).
• Proficient use of helpdesk systems and processes requests in an efficient manner.
• Experience of working in a customer service environment (Desirable).
• Experience of working within Facilities Management (Desirable).

 This role includes a Basic DBS check therefore ability to pass is essential.  Who are we?  EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. EQUANS is a Bouygues group company.  What’s next?  If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.  At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.  The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.