SLS ERP Senior Business Analyst

GENERAL OVERVIEW

Equans has established a global ERP Shared Line of Service (SLS), structured around two key platforms—SAP and Microsoft Dynamics. Its mission is to drive value from ERP systems by adopting new technologies, promoting best practices, and aligning with business goals.

SLS acts as a strategic partner to the business, offering leadership, governance, and a unified ERP roadmap. It fosters a global ERP community, sets security and operational standards, and ensures consistent programme and project oversight.

The service aims to boost productivity by sharing expertise, reducing duplication, and identifying opportunities for convergence and transformation.

It supports around 32,000 ERP users worldwide offering a wide arrange of functional and technical services.

Summary of the role

In your role, reporting to the Functional Solution Architect, you will be instrumental in enhancing processes and driving business change across multiple countries and Equans entities. Acting as the key liaison between business teams and ERP technical experts, you will identify improvement opportunities, shape practical solutions, and support major ERP initiatives.

You’ll be part of a skilled ERP team that supports career growth. We’re looking for someone with practical experience, a passion for quality, and the ability to motivate others in a fast-paced environment.

We offer a flexible working environment although some periodic multiple country travel will be expected.

KEY METRICS OF THE ENVIRONMENT

• SAP, MS Dynamics
• S/4 Global template (notably Fiori, CPM)
• 32,000 ERP users
• 11 ERP landscapes
• Europe, LATAM, Canada
• English, French, Spanish

Key Objectives & KPIs

• Demand Management: Ensure timely and accurate handling of demand requests, collaborating with partners and SLS functions to validate requirements and deliver fit-for-purpose solutions. Example KPI: Percentage of demand requests assessed and responded to within agreed SLA.
• Requirements Validation: Capture and validate business requirements, ensuring alignment with ERP standards and best practices to minimise customisations and secure stakeholder sign-off. Example KPI: Percentage of requirements signed off without major rework.
• Workshop Execution: Facilitate workshops to confirm process alignment, document decisions, and secure timely business approval. Example KPI: Feedback score from participants on workshop clarity and effectiveness.

KEY RESPONSIBILITIES

• Demand Management: Manage demand requests and collaborate with partners, and other SLS functions to validate requirements and deliver solutions that are fit for purpose and aligned with strategic objectives.
• Requirements Gathering & Validation: Work closely with the business to capture and validate business requirements, ensuring they align with ERP standards and best practices to minimise customisations. Work closely with stakeholders to confirm requirements and secure sign-off.
• Business Process Analysis & Design: Analyse current business processes and design future-state processes that leverage ERP capabilities.
• Facilitate: Lead workshops to review processes, document decisions, and obtain business approval. Act as a subject matter expert during discussions to guide stakeholders towards best-practice solutions. Assist in ERP-related Proof of Concept exercises and supplier selection for extensions, integrations, and add-ons.
• Documentation: Produce clear and comprehensive ERP documentation, including business requirements documents, blueprints, functional specifications, process flows, and supporting materials.
• Integration & Data Management: Collaborate on integration points and data migration requirements to ensure seamless connectivity between systems. Support data validation and reconciliation activities during migration phases.
• Stakeholder Communication: Act as a liaison between business and technical teams, effectively communicating design impacts, benefits, and considerations. Provide regular updates to stakeholders on progress, risks, and dependencies.
• Compliance & Governance: Ensure adherence to SLS ERP standards and global ERP templates. Support change management activities to drive adoption and minimise disruption.
• Transformation & Integration: Support and evaluate ERP requirements when businesses undergo acquisitions, mergers, or major organisational changes.

PROFILE

Academic background & Experience

• Educated to Degree level or equivalent with a minimum of 10 years’ experience in SAP or equivalent system.
• Demonstrated success in performing similar ERP business analyst type roles within large and complex organizations
• Experience working with system integrators and software vendors

Behavioural Capabilities​

• Excellent stakeholder management skills (multiple levels)
• Excellent and effective communicator with good inter-personal skills
• Ability to analyse problems and provide effective solutions both orally and by clear, concise, and unambiguous documentation
• Pro-active with high levels of energy, tenacity, and enthusiasm to deliver results
• Flexible and adaptable with strong attention to detail and accuracy

Skills

•  
• Fluent business English
• French highly desirable
• Strong business analysis skills: requirements gathering, process mapping, solution documentation.
• SAP certification or formal Business Analysis accreditation
• BPM skills, such as proficiency in Signavio, are considered an advantage