Maintenance/Support Engineer

What if you could combine technical challenges, hands-on problem-solving, and client interaction all in one job? 

As a Support & Maintenance Technician based in Brucargo, you’ll be the hero who ensures everything runs smoothly on-site and remotely while working with cutting-edge systems. With travel opportunities, flexible work arrangements, and the chance to collaborate with innovative minds, this role has everything to keep you engaged and growing!

Are you ready to take on the challenge?

• provide operational support to clients in case of incidents (on-call system)
• handle incoming calls about operational issues
  • solve first-level issues remotely through analysis, corrections, and tests
  • analyze second-level problems via trace files and share detailed reports with the development team
  • collaborate with developers to address site issues
  • track incidents until resolution and client acceptance
  • keep clients updated with regular progress reports
• maintain systems across various sites by:
  • staying informed about specific setups and updating related documentation
  • performing preventive maintenance, both remotely and on-site
  • managing test environments (virtual machines) to replicate or solve site issues
  • ensuring cybersecurity requirements (patching, lifecycle management, and bug fixes)
  • contributing to operational projects like monitoring tools and system configurations

Ready to bring your expertise to the table and thrive in this role?

• technical qualification in IT or related field
• minimum 3 years of experience in IT support (hardware and software)
• expertise in cloud systems and information systems management
• strong experience with Microsoft OS, IIS, SQL Server, and other market-leading databases (PostgreSQL, MongoDB)
• knowledge of NoSQL databases like Elasticsearch
• familiarity with Unix/Linux systems
• experience with ActiveMQ, microservices, and enterprise integration tools like Apache Camel is a bonus
• hands-on experience in industrial IT and system communications
• programming skills in JavaScript, Python, C#, or .NET
• proficiency with Jira/Confluence
• effective communicator, independent, and resourceful
• curious, team-oriented, and detail-focused
• client-oriented with a proactive mindset to deliver results
• willingness to travel occasionally (up to 20% of the time)
• availability for on-call duties (one week/month)
• fluent in English and French; Dutch is a plus. Ability to draft clear, precise technical documentation in English and French

Join us and make a real impact in the dynamic world of IT and system maintenance!

Want to tackle tomorrow’s multi-technical challenges with us?

Then join our experts in the various innovative and exciting projects of Equans. You get the opportunity to use your technical skills as well as to discover cutting-edge technologies and help customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.

Joining Equans is more than that! You also get:

• a competitive salary in line with your education and experience
• interesting training and career opportunities
• group-, hospitalization-, disability insurance
• eco & meal vouchers, representation allowance, 13th month, holiday pay
• concessionary travel, lease car (with fuel card/charging card), bicycle lease plan
• smartphone with subscription, internet fee
• additional paid leave, seniority leave, homeworking

We are looking forward to meeting you!

Does this description fit you and would you like more information? Contact our HR colleague Erwin Verniers – [email protected] – https://www.linkedin.com/in/erwin-verniers