Technical Supervisor

EQUANS are looking for a Technical Supervisor working on our HMCTS contract in Holborn, London. This role would be a permanent full-time role working 40 hours per week. On offer is a competitive salary and benefits package.

General Overview: 

The primary purpose of the role is to supervise and manage a team of static/mobile engineers, making sure that all PPM and Reactive Works are completed in a safe and timely manner and in accordance with the contracted output specifications and EQUANS processes and procedures.

The position is to ensure that all required Building Engineering services as per the Engineering Building strategy is carried out. The position will require you to provide engineering support in emergency situations to ensure business and operational continuity.

Primary regard must be given to Health, Safety, and Environmental and Quality considerations

Impact: 

•Delivery of all specialist engineering services activities obligations under the Contract.

•Plan, deliver and review all aspects relating to the provision of specialist engineering services carried out by internal engineering staff and subcontractors.

•Implement operational policies and procedures in line with our contractual obligations.

•Liaise with all EQUANS Engineers to ensure effective service delivery.

•Support the Area Facilities Managers in the response to customer complaints in line with the Company’s Complaint Procedures.

•Ensure that all specialist equipment /stores are held in safe and secure manner.

•Manage day to day running of the day and/or shift team.

•Act as the first point of contact for all site HR issues.

Complexity:

•To effectively manage a team of engineers carrying out all aspects of maintenance in accordance with KPIs/SLAs in a safe working manner.

•Working closely with Equans helpdesk and other support functions to ensure performance meets contractual KPIs

•As a Technical Supervisor, provide timely support to maintain the highest standard of statutory compliance. Ensure compliance with all legislative requirements in accordance with the EQUANS Environmental Health & Safety policy, quality, sustainability, and energy efficiency related standards, including Legionella Management.

•Assist in producing all required documentation to ensure that any incidents are recorded and escalated as per the requirements of the contract, not limited to but including risk management, operational continuity, and operational equipment status reports.

•Act as an Appointed Person / Responsible Person for Technical Disciplines, as required.

•Manage the engineer’s data and job details in accordance with client and EQUANS requirements to ensure that the Computer Aided Facilities Management System (CAFM) is maintained to a current and accurate status to ensure the highest level of operational resilience and completion of works.

•Supervision of sub- contractors and specialist providers where required and liaise with all other parts of the Project Teams to support project activity.

•Build strong professional relationships with other groups within Engineering Services and the wider EQUANS Group to ensure a common approach is adopted in support of operational delivery and work in collaboration with EQUANS nominated management.

•Drive effective maintenance policies including adequate and rationalised spares, time- management concepts and techniques and the analysis of complex information, drawing logical conclusions and the develop of sound recommendations.

•Participate in the 24/7 maintenance cover (including on call rota) of the Building Engineering Services during normal and emergency activities, assisting in the preparation of emergency and contingency plans. Participate in emergency plans and provide written reports as required.

•Proactively manage preventative maintenance, corrective works, compliance in line with company systems and process whilst maintaining the highest level of customer focus.

•Identify and manage a Critical Spares strategy.

•Carry out sub-contractor audits and awareness.

•Manage and co-ordinate all statutory maintenance activities.

•Account growth i.e. improvement of self-delivery and projects.

•Supporting specific area team members as required.

•Support and develop the Company Values and develop, motivate and lead the Team to work in partnership with other service teams to promote positive customer relations.

QUALITY/PERFORMANCE

•Ensure KPIs are achieved and reported on.

•Ensure all necessary paperwork associated with KPI Reporting is completed.

•Carry out joint / independent monitoring of service requirements.

•Monitor performance and productivity of staff including supply chain contractors.

INFORMATION/REPORTING

•Report as and when directed to the Area Facilities Manager in relation to labour, suggesting efficiencies to ensure budget targets are achieved.

•Provide reports as directed by the Regional Technical Manager.

•Prepare reports and audit on specialist sub-contractors.

SHEQ/TECHNICAL COMPLIANCE

•Act as the focal point and responsible for site H&S management ensuring all RAMS are received, followed correctly and issue permit to works where required.

•Ensure all Technical Appointments are in date for all disciplines.

•Comply with requests for information from the SHEQ team.

•Ensure you work to company health and safety policy.

•Ensue PPE is safe to use.

•Report accident and near misses in a timely manner.

•Ensure your test equipment is within calibration.

•Required to be appointed Responsible Person and or Deputy Responsible Person for Technical disciplines across area of responsibilities not just limited to Water, FGAS, GAS, Petroleum and confined space

CLIENT/CUSTOMER

•Develop trusting relationships with all key stakeholders, responding in a timely manner to verbal and written requests.

•Act as the first point of customer escalation on the contract for Technical expertise.

Qualifications or Required Experience: 

•Multi skilled engineer with a qualified discipline with at least 5 years’ experience

•Team working experience

•Must have the balanced ability to think clearly in extreme circumstances

•Working knowledge of Microsoft Office, including Word and Outlook

•Experience of using a CAFM system

•Good experience and track record in working in Facilities Management

•Good knowledge of building services and legislation.

What can we offer you?  
On offer is a competitive salary and benefits package, which includes; 
• 24 days annual leave
• Life Cover equivalent to 1.5 times annual salary 
• Employee discount shopping schemes on major brands and retailers 
• Gym membership discounts  
• Cycle to work scheme  
• Holiday purchase scheme 
• 2 corporate social responsibility days per year 
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes 
• Attractive Employee Referral Rewards Scheme 
• Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network 
• 24/7 Employee Assistance Program and access to mental wellbeing app 

Who are we? 

In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.  

Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group. 

 

Our ambition 

At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus.  

We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers’ needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day. 

 

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.  

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.   

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.   

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.  

For this role, you must have evidence of the right to work in the UK. Certain roles may require applicants to undergo a Disclosure check or security vetting, as noted in the role requirements. A criminal record will not necessarily be a barrier to obtaining a position with us. 

The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.