Business Improvement Director

Equans UK is looking to recruit for a Business Improvement Director to support our continued growth within the Digital & Energies Services business.

Role overview

The Business Improvement Director is accountable for leading and delivering the business improvement and transformation agenda within the Digital & Energy Services division, particularly targeting contracts with levels of non-compliance or underperformance. The role supports the broader business plans in continuous improvement, digital and process transformation, and performance optimisation to drive sustainable growth, profitability, and customer value.

Key activities

• Lead the development and execution of a multi-year business improvement and transformation roadmap, aligned with Equans UK & Ireland strategy and business area plans.
• Define and manage a portfolio of programmes and projects delivering financial benefits, operational efficiency, risk reduction and enhanced customer value.
• Partner with Finance and Human Resources to quantify benefits, track performance and ensure that improvement activity is clearly linked to P&L impact and business plans.
• Identify opportunities to optimise operating models, cost structures and service delivery approaches to enhance competitiveness and profitability.
• Provide robust insight, analysis and recommendations to the leadership team, using advanced data analytics, business intelligence and scenario modelling.
• Influence and contribute to bids, contract renewals and strategic partnerships by shaping compelling, efficient and innovative delivery solutions.
• Sponsor and direct programmes in areas such as digital transformation, automation, data and analytics, and service innovation.
• Introduce and embed best practice methodologies (e.g. Lean, Six Sigma, Agile, project and change management frameworks) tailored to the Equans context.
• Oversee the design and implementation of performance management frameworks, dashboards and KPIs to drive accountability and continuous improvement.
• Work closely with operational leaders to ensure that improvements are practical, sustainable and aligned with contractual commitments and client expectations.
• Develop strong working relationships with senior leadership teams, ensuring alignment between improvement priorities and business objectives.
• Engage with key clients and partners where appropriate to co-design and deliver improvement initiatives that enhance service, value and satisfaction.

Skills, qualifications & experience

• Relevant degree or equivalent experience; professional qualifications in project management, continuous improvement or change management are desirable.
• Extensive senior leadership experience in business improvement, transformation, operational excellence or a related field, ideally within services, infrastructure, FM, construction or a comparable sector.
• Proven track record of leading large, complex, multi-stakeholder programmes delivering significant financial and operational benefits.
• Strong technical grounding in continuous improvement methodologies (e.g. Lean, Six Sigma), programme and change management, and performance management.
• Experience in digital and data-enabled transformation, including process automation, business intelligence and analytics.
• Highly developed commercial acumen, with the ability to link improvement initiatives to business strategy, P&L performance and customer value.
• Excellent stakeholder management, communication, influencing and negotiation skills, with experience engaging at Board and Executive level.

What can we offer you? 

• 25 days leave
• Pension
• Bonus
• Car allowance
• Company share scheme
• Private health care
• Life cover
• 2 paid volunteering days a year
• Cycle to work scheme
• Employee assistance programme   

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. 

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part of a positive action drive to address under-representation in senior management positions we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

In support of our positive action measures, we will consider applications that do not meet all the technical requirements if candidates can demonstrate how transferable skills will enable them to successfully deliver the remit of the role in an environment which promotes a flexible working culture.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.