Service Coordinator

Join Equans, a leading energies and services contractor and a proud member of the global industrial group, Bouygues. With a rich history of excellence in designing, constructing, and maintaining buildings and critical infrastructure worldwide, we are now offering an exciting opportunity for a Service Coordinator on a part time basis (22.5 hours) within our Equans Digital business in the Leeds office.

At Equans Digital, we aren’t just upgrading Building Management Systems; we’re collaborating with the UK’s commercial and public sectors to build a ‘Smart Enabled’ future. 

Supported by an ambitious 5-year growth strategy and projects ranging up to £1.5m, we are looking for a team to help us grow sustainably. 

Role overview

This role exists within Equans to provide essential support to the Service Delivery and Digital Operations Centre Teams, ensuring all service lines are delivered efficiently, on time and ensuring adherence to budget targets. As a Service Coordinator, you will manage documentation, reporting, quoting and governance processes associated to contracts, extensions and billable work. You will assist with financial tasks such as invoicing and budget tracking as well as coordinating our teams efficiently in our workforce planning tools.

Key activities

• Maintaining accurate service records and documentation.
• Maintaining accurate CAFM data to EQUANS and contract data requirements.
• Supporting governance processes to ensure adherence to standards.
• Facilitating communication between stakeholders, SLT and operational teams.
• Assisting with financial administration, including invoice processing, budget tracking, and supporting cost reporting to ensure service remains financially compliant.
• Contributing to timely reporting and decision-making through accurate data and financial insights
• Managing of stock/parts and critical spares, including routine stock checks and managing logistics of sales.
• Booking travel and accommodation for operational staff in accordance with company policy and budget.

Skills, qualifications & experience

• Minimum: A-levels or equivalent (including relevant work experience at this level)
• Preferred: Diploma or degree in Business Administration, Finance, Operations, or related field
• Previous experience in an administrative role, preferably within a Facilities or BMS/Digital Contract
• Familiarity with operational efficiency models (e.g., SixSigma) is advantageous
• Experience supporting finance processes such as invoicing and budget tracking
• Experience with Coupa and SAP
• Proficiency in MS Office Suite (Excel, Word, PowerPoint)
• Experience of CAFM/CRM (e.g. Planon, Maximo, Salesforce etc
• Experience with operational management tools (e.g., SharePoint, MSProject, Miro/Visio)
• Strong data management and reporting skills

What can we offer you? 

• 24 days annual leave (+ public holidays) 
• Equans share scheme
• Private GP appointments
• Life Cover equivalent to 1 times annual salary 
• Employee discount shopping schemes on major brands and retailers 
• Gym membership discounts  
• Cycle to work scheme  
• Holiday purchase scheme 
• 2 corporate social responsibility days per year 
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes 
• Attractive Employee Referral Rewards Scheme 
• Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network 
• 24/7 Employee Assistance Program and access to mental wellbeing app 

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. 

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part of a positive action drive to address under-representation in senior management positions we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

In support of our positive action measures, we will consider applications that do not meet all the technical requirements if candidates can demonstrate how transferable skills will enable them to successfully deliver the remit of the role in an environment which promotes a flexible working culture.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.