SLS ERP Senior Business Analyst
GENERAL OVERVIEW
Equans has established a global ERP Shared Line of Service (SLS), structured around two key platforms—SAP and Microsoft Dynamics. Its mission is to drive value from ERP systems by adopting new technologies, promoting best practices, and aligning with business goals.
SLS acts as a strategic partner to the business, offering leadership, governance, and a unified ERP roadmap. It fosters a global ERP community, sets security and operational standards, and ensures consistent programme and project oversight.
The service aims to boost productivity by sharing expertise, reducing duplication, and identifying opportunities for convergence and transformation.
It supports around 32,000 ERP users worldwide offering a wide arrange of functional and technical services.
Summary of the role
In your role, reporting to the Functional Solution Architect, you will be instrumental in enhancing processes and driving business change across multiple countries and Equans entities. Acting as the key liaison between business teams and ERP technical experts, you will identify improvement opportunities, shape practical solutions, and support major ERP initiatives.
You’ll be part of a skilled ERP team that supports career growth. We’re looking for someone with practical experience, a passion for quality, and the ability to motivate others in a fast-paced environment.
We offer a flexible working environment although some periodic multiple country travel will be expected.
KEY METRICS OF THE ENVIRONMENT
- SAP, MS Dynamics
- S/4 Global template (notably Fiori, CPM)
- 32,000 ERP users
- 11 ERP landscapes
- Europe, LATAM, Canada
- English, French, Spanish
Key Objectives & KPIs
- Demand Management: Ensure timely and accurate handling of demand requests, collaborating with partners and SLS functions to validate requirements and deliver fit-for-purpose solutions. Example KPI: Percentage of demand requests assessed and responded to within agreed SLA.
- Requirements Validation: Capture and validate business requirements, ensuring alignment with ERP standards and best practices to minimise customisations and secure stakeholder sign-off. Example KPI: Percentage of requirements signed off without major rework.
- Workshop Execution: Facilitate workshops to confirm process alignment, document decisions, and secure timely business approval. Example KPI: Feedback score from participants on workshop clarity and effectiveness.
KEY RESPONSIBILITIES
- Demand Management: Manage demand requests and collaborate with partners, and other SLS functions to validate requirements and deliver solutions that are fit for purpose and aligned with strategic objectives.
- Requirements Gathering & Validation: Work closely with the business to capture and validate business requirements, ensuring they align with ERP standards and best practices to minimise customisations. Work closely with stakeholders to confirm requirements and secure sign-off.
- Business Process Analysis & Design: Analyse current business processes and design future-state processes that leverage ERP capabilities.
- Facilitate: Lead workshops to review processes, document decisions, and obtain business approval. Act as a subject matter expert during discussions to guide stakeholders towards best-practice solutions. Assist in ERP-related Proof of Concept exercises and supplier selection for extensions, integrations, and add-ons.
- Documentation: Produce clear and comprehensive ERP documentation, including business requirements documents, blueprints, functional specifications, process flows, and supporting materials.
- Integration & Data Management: Collaborate on integration points and data migration requirements to ensure seamless connectivity between systems. Support data validation and reconciliation activities during migration phases.
- Stakeholder Communication: Act as a liaison between business and technical teams, effectively communicating design impacts, benefits, and considerations. Provide regular updates to stakeholders on progress, risks, and dependencies.
- Compliance & Governance: Ensure adherence to SLS ERP standards and global ERP templates. Support change management activities to drive adoption and minimise disruption.
- Transformation & Integration: Support and evaluate ERP requirements when businesses undergo acquisitions, mergers, or major organisational changes.
PROFILE
Academic background & Experience
- Educated to Degree level or equivalent with a minimum of 10 years’ experience in SAP or equivalent system.
- Demonstrated success in performing similar ERP business analyst type roles within large and complex organizations
- Experience working with system integrators and software vendors
Behavioural Capabilities
- Excellent stakeholder management skills (multiple levels)
- Excellent and effective communicator with good inter-personal skills
- Ability to analyse problems and provide effective solutions both orally and by clear, concise, and unambiguous documentation
- Pro-active with high levels of energy, tenacity, and enthusiasm to deliver results
- Flexible and adaptable with strong attention to detail and accuracy
Skills
- Fluent business English
- French highly desirable
- Strong business analysis skills: requirements gathering, process mapping, solution documentation.
- SAP certification or formal Business Analysis accreditation
- BPM skills, such as proficiency in Signavio, are considered an advantage
Chef de projet / Spécialiste en infrastructure de recharge
Switzerland
publish
project-managers
electricity
Project Managers
Electricity
Ta mission
- Gestion de projet et/ou direction technique dans le domaine de l'infrastructure de recharge CC
- Interlocuteur central en interne et en externe pendant la phase d'offre, la préparation du travail et la maintenance
- Élaboration d'offres pour les demandes directes et assistance technique pour les appels d'offres
- Élaboration de concepts d'installation, de cheminements de câbles et de matérialisation
- Planification et commande des ressources internes et externes
- Contrôle et conseil pour l'exécution et la mise en œuvre des consignes de sécurité et de qualité
- Réalisation et/ou accompagnement de la mise en service
- Recherche autonome des pannes, assistance et accompagnement de l'organisation de service
- Disponibilité pour ades interventions ponctuelles
- Interventions dans toute la Suisse, principalement en Suisse romande
Ton profil
- Informaticien du bâtiment CFC, électricien chef de projet BF ou ingénieur électricien (BSc/MSc)
- Idéalement, expérience dans le domaine des infrastructures de recharge
- Connaissance du français et maîtrise de l'allemand ou de l'anglais comme deuxième langue
- Bonnes connaissances en informatique
- Personnalité engagée, autonome et polyvalente
- Lieu de résidence situé dans les régions de Bienne/Fribourg/Neuchâtel/Yverdon
Ce que nous t’offrons
- Des projets passionnants et des activités variées
- Des équipes motivées
- Environnement vivant et stimulant
- Des outils de travail modernes et des conditions de travail flexibles
- Des possibilités de formation continue et des perspectives d'évolution
- Participation au développement du département des infrastructures de recharge
Junior Facility Manager:in 100%, Zürich
Switzerland
publish
support-functions
procurementandsupplychain
Support Functions
ProcurementandSupplyChain
Einleitung
Wir suchen in der Region Zürich nach Vereinbarung eine selbständige und dienstleistungsorientierte Persönlichkeit, die Teil unseres Dynamic Programms wird.
Aufgaben
Du betreust mehrere Objekte vor Ort und bist Ansprechpartner:in für unsere Kunden. Zu deinem Aufgabenbereich gehören folgende Tätigkeiten:
- Projektunterstützung für die Mandatsleitung sowie eigene Projektverantwortung
- Fachliche Führung von Mitarbeitenden
- Optimierung von Abläufen und Erarbeitung von Prozessen
- Koordination von diversen Leistungserbringungen
- Direkter Kundenkontakt mit verschiedenen Auftraggebern (Bewirtschaftung, Lieferanten usw.)
- Mitarbeit im technischen und kaufmännischen Facility Management
- Assistenzaufgaben sowie administrative Tätigkeiten
Profil
- Bachelor of Science in Facility Management
- Erfahrung im Facility Management von Vorteil
- Generelles Interesse und Affinität zu Immobilien
- Freude an der Arbeit im Team
- Engagierte, kommunikative und flexible Persönlichkeit
- Ausgeprägte Kundenorientierung und Verantwortungsbereitschafft
- Zahlenflair
Chance
Während des Dynamic Programs wirst du von einem Mentor begleitet, erhältst on-the-job Trainings und nimmst an internen sowie externen Schulungen teil, um dein fachliches Know-How zu erweitern. Zudem wirst du Teil der Junior Facility Manager Community, um dich mit anderen Junior Facility Managern während verschiedener Events auszutauschen und andere Equans-Einheiten kennenlernen.
Entsorgungsfachmitarbeiter:in
Switzerland
publish
technicians
electricity
Technicians
Electricity
Einleitung
Du suchst eine Aufgabe, bei der du anpacken kannst, Verantwortung übernimmst und jeden Tag etwas Sichtbares leistest?
In dieser Funktion arbeitest du in einem technisch anspruchsvollen Umfeld, in dem Teamgeist, Sicherheit und Sorgfalt eine zentrale Rolle spielen. Du bist draussen wie drinnen im Einsatz und unterstützt ein Team, das Zusammenhalt lebt.
Aufgaben
- Umgang mit festen und flüssigen Sonderabfällen (Einlagerung, Mischen, Analysieren)
- Bedienung des Prozessleitsystems und der Abfalldatenbank
- Staplertransporte im Werksareal und interne Logistik
- Sortieren und fachgerechte Entsorgung von Reststoffen und Bedienung verschiedene Entsorgungsanlagen
- Organisation, Durchführung und Dokumentation von Instandhaltungsarbeiten an Chemie- und Entsorgungsanlagen
- Organisation und Dokumentation externer Transporte
- Bedienung und Unterhalt von Analysengeräten
- Regelmässige Einsätze an Samstagen und Sonntagen
Profil
- Abgeschlossene handwerkliche Ausbildung
- Erfahrung in Chemie, Sonderabfall oder Gefahrgut – oder Motivation, dich einzuarbeiten
- Kenntnisse in EDV, Analytik oder Logistik von Vorteil
- Selbständige und verantwortungsbewusste Arbeitsweise
- Bereitschaft zu Pikettdienst und versetzten Arbeitszeiten
- Wohnort max. 30 km von Sisseln
- Gute Deutschkenntnisse in Wort und Schrift
- Führerausweis Kategorie B (zwingend)
Chancen
- Ein unterstützendes, motiviertes Team
- Eine abwechslungsreiche, sinnstiftende Aufgabe
- Moderne Infrastruktur und klare Prozesse
- Weiterbildungsmöglichkeiten im technischen und sicherheitsrelevanten Bereich
- Zeitgemässe Anstellungsbedingungen und Sozialleistungen
Fire Door Inspector
Equans is looking for 2x Fire Door Inspectors to join our team at the Victoria Hospital in Fife. This is a full time permanent role working 40 hours per week. On offer is a competitive salary and excellent benefits package.
This role is critical to ensuring public safety by identifying, investigating, and mitigating fire door risks across various sites. You will be responsible for building and maintaining effective relationships with internal and external stakeholders and ensuring proactive communication at all times. Your work will be planned and prioritised within safe systems, corporate policies, and health and safety legislation.
As part of a one team approach, you will collaborate with colleagues across the Scotland region to deliver excellent service and strong working relationships.
What will you deliver?
- Conduct timely and cost-effective inspections of fire doors on assigned sites.
- Use of PDA/tablet devices to follow inspection checklists and accurately report the status of fire doors.
- Develop and maintain professional relationships with clients and stakeholders.
- Maintain precise and thorough documentation of completed inspections and related work.
- Follow company processes and safety procedures to ensure full compliance during inspections.
- Keep company vehicles and equipment clean, tidy, and well-maintained.
- Safely handle and set up required tools and machinery.
- Adhere to safety guidelines rigorously while on job sites.
- Ensure all fire door specifications and regulatory requirements are met.
- Communicate effectively with all levels of internal and external stakeholders.
- Provide flexibility to support other EQUANS projects or tasks as directed by senior management.
- This role carries accountability for the inspection and safety of fire doors in critical environments such as healthcare, education, and student accommodation buildings, directly contributing to the safety of the public and occupants.
What can we offer you?
On offer is a competitive salary and excellent benefits package, which includes;
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Women Together (representing women in Equans), Working Parents, and Young Professionals.
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- Proven experience in conducting Fire Door Inspections is essential.
- Relevant recognised qualifications such as BM TRADA, FDIS, BRE or equivalent.
- Strong ability to work independently and unsupervised.
- Sound understanding of Health and Safety legislation with certifications such as SMSTS, IOSH, or NEBOSH.
- Confident communicator with strong customer service skills.
- Excellent time management and organisational skills with the ability to prioritise workload effectively.
- Competent administration skills including use of CAFM systems and Microsoft Office applications.
- Due to the nature of the contract, successful post holder will be required to obtain and maintain Disclosure Scotland to PVG level.
Who are we?
In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.
Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.
Our ambition
At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus.
We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.
You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.
Part Time Afternoon Cleaner
Equans is recruiting for a Part Time Afternoon Cleaner to be based in Hoyland Common Primary School, Sheffield Rd, Barnsley S74 0DJ on a permanent basis, working 12.5 hours per week. On offer is salary of £7,936.50 per annum and benefits package.
Shift Pattern:
Monday to Friday 16:00 to 18:30
What you will deliver
As the on-site Cleaner, you’ll keep the building clean and tidy to the highest standard of hygiene, health and safety whilst maintaining a professional manner with all members of staff and general public.
For this role you must undergo an Enhanced DBS clearance therefore ability to pass is essential.
What can we offer you?
• On offer is a competitive salary, and benefits package, which includes;
• Paid days annual leave (+ public holidays)
• Life Cover equivalent to X1.5 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
• 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
• Experience of industry/public cleaning services
• COSHH Knowledge
Who are we?
In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.
Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.
Our ambition
At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus.
We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.
You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.
Senior Helpdesk Coordinator (9 - 5)
Equans is looking for a Senior Helpdesk Coordinator to join our team based in Bellshill on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a competitive salary and benefits package.
New opportunity with leading Facilities Management provider – Equans.
Equans is recruiting for the established Facilities Helpdesk based in Bellshill. We are excited to be recruiting for our expanding Helpdesk due to growing demand. Would you like to be part of a new growing venture? Are you motivated and enthusiastic? Come and join our exceptional Team.
At our Bellshill office, our people are at the heart of everything we do. The Business Support Centre operates around the clock—24/7, 365 days a year—meeting the ever-evolving needs of our clients with dedication and resilience.
We understand that such a dynamic environment demands not just commitment, but growth. That’s why we place a strong focus on career development, offering our team members the tools, training, and support to continuously evolve. Whether you're just starting out or looking to take the next step, we're committed to helping you reach your full potential.
What will you deliver?
- Act as the 1st point of escalation for the Helpdesk.
- Support the Team Leader with HR tasks including appraisals, one-to-ones, team meetings and coaching/training.
- Provide out-of-office cover for the Team Leader as required.
- Support the team with call handling for a multi-contract, fast-paced Helpdesk.
- Support the team with live call logging on the internal CAFM system (MAXIMO).
- Assign and dispatching work to various resources via multiple channels.
- Issue reports to internal and external clients/customers using in-house systems.
- Provide assistance to support the team to proactively monitor and chase work orders to completion within the required SLA.
- Conduct regular quality checks on CAFM (Maximo) entries to ensure accuracy, consistency and compliance with service standards.
- Monitor team performance, identifying trends or issues, and escalating concerns to the Team Leader where appropriate.
- Support the management and resolution of customer complaints, ensuring issues are logged, investigated and followed through to a satisfactory outcome.
- Assist with rota reviews and supporting the Team Leader in ensuring adequate staffing levels and fair allocation of shifts.
- Support continuous improvement by promoting best practice and ensuring quality standards are maintained across the Helpdesk.
- Completing administration tasks as required by the business.
What can we offer you?
On offer is a competitive salary and benefit package, which includes;
- 24 days annual leave (+ public holidays).
- Life Cover equivalent to 1.5 times annual salary.
- Employee discount shopping schemes on major brands and retailers.
- Gym membership discounts.
- Cycle to work scheme.
- Holiday purchase scheme.
- 2 corporate social responsibility days per year.
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
- Attractive Employee Referral Rewards Scheme.
- Access to our growing employee networks.
- 24/7 Employee Assistance Program and access to mental wellbeing app.
Who are you?
- FM Helpdesk experience.
- Experience of working to strict SLAs & KPIs.
- Good Customer Service Skills.
- Excellent attention to detail including a high level of accuracy.
- Experience in working in a fast-paced environment.
- Experience with Microsoft packages.
- Ability to prioritise is essential.
Who are we?
In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.
Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.
Our ambition
At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus.
We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.
You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.
Senior Helpdesk Coordinator (7 - 3)
Equans is looking for a Senior Helpdesk Coordinator to join our team based in Bellshill on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a competitive salary and benefits package.
New opportunity with leading Facilities Management provider – Equans.
Equans is recruiting for the established Facilities Helpdesk based in Bellshill. We are excited to be recruiting for our expanding Helpdesk due to growing demand. Would you like to be part of a new growing venture? Are you motivated and enthusiastic? Come and join our exceptional Team.
At our Bellshill office, our people are at the heart of everything we do. The Business Support Centre operates around the clock—24/7, 365 days a year—meeting the ever-evolving needs of our clients with dedication and resilience.
We understand that such a dynamic environment demands not just commitment, but growth. That’s why we place a strong focus on career development, offering our team members the tools, training, and support to continuously evolve. Whether you're just starting out or looking to take the next step, we're committed to helping you reach your full potential.
What will you deliver?
- Act as the 1st point of escalation for the Helpdesk.
- Support the Team Leader with HR tasks including appraisals, one-to-ones, team meetings and coaching/training.
- Provide out-of-office cover for the Team Leader as required.
- Support the team with call handling for a multi-contract, fast-paced Helpdesk.
- Support the team with live call logging on the internal CAFM system (MAXIMO).
- Assign and dispatching work to various resources via multiple channels.
- Issue reports to internal and external clients/customers using in-house systems.
- Provide assistance to support the team to proactively monitor and chase work orders to completion within the required SLA.
- Conduct regular quality checks on CAFM (Maximo) entries to ensure accuracy, consistency and compliance with service standards.
- Monitor team performance, identifying trends or issues, and escalating concerns to the Team Leader where appropriate.
- Support the management and resolution of customer complaints, ensuring issues are logged, investigated and followed through to a satisfactory outcome.
- Assist with rota reviews and supporting the Team Leader in ensuring adequate staffing levels and fair allocation of shifts.
- Support continuous improvement by promoting best practice and ensuring quality standards are maintained across the Helpdesk.
- Completing administration tasks as required by the business.
What can we offer you?
On offer is a competitive salary and benefit package, which includes;
- 24 days annual leave (+ public holidays).
- Life Cover equivalent to 1.5 times annual salary.
- Employee discount shopping schemes on major brands and retailers.
- Gym membership discounts.
- Cycle to work scheme.
- Holiday purchase scheme.
- 2 corporate social responsibility days per year.
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
- Attractive Employee Referral Rewards Scheme.
- Access to our growing employee networks.
- 24/7 Employee Assistance Program and access to mental wellbeing app.
Who are you?
- FM Helpdesk experience.
- Experience of working to strict SLAs & KPIs.
- Good Customer Service Skills.
- Excellent attention to detail including a high level of accuracy.
- Experience in working in a fast-paced environment.
- Experience with Microsoft packages.
- Ability to prioritise is essential.
Who are we?
In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.
Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.
Our ambition
At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus.
We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.
You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.
Multi skilled Electrician
Equans is looking for an Electrician to join our team in Leeds on a permanent basis.
This is a full time role to carry out repairs and maintenance work to the homes and properties repaired and maintained by the Company.
On offer is a competitive salary, company vehicle and benefits package.
What will you deliver?
- Carry out all types of repairs and maintenance work in a multi-skilled environment allied to the Electrical trade discipline
- Completion of repairs and maintenance in other trade disciplines where deemed competent to complete these
- Attend repairs and maintenance appointments on time and complete works on the first occasion, in one visit and within target times
- As and when required, diagnose necessary remedial works, make appointments/arrangements and organise materials required
- Removal or make arrangements for the removal of waste/debris on a daily basis and upon the completion of any works
- To effectively and proactively assist in supporting the team to achieve KPI's
- To take part where appropriate in the Company’s out of hours emergency repairs and maintenance rota
- To mentor and assist trainees, apprentices and other employees as and when required
What can we offer you?
On offer is a competitive salary, company vehicle and benefits package, which includes;
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- City and Guild (Electrical) or equivalent experience (Essential)
- City and Guilds (Electrical) Inspection and Test or Equivalent Experience (Essential)
- Relevant Electrical qualification for the repair, installation and maintenance of electrical systems (Essential)
- Full UK Driving licence
Who are we?
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
Equans is a Bouygues group company.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
Code: ENGENG
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.
Multi skilled Joiner
EQUANS is looking for a Joiner to join our team in Leeds working in partnership with Anchor Housing on their repairs and maintenance contract on a permanent basis.
This is a full-time role. On offer is a competitive salary, company vehicle and benefits package.
What will you deliver?
- Carry out various multi trade tasks to a high standard as instructed by the company.
- Compliance with specification.
- Compliance with materials / workmanship schedules
- To use appropriate safety equipment
- To ensure areas of work are left clean and tidy at the end of the day.
- Ensure accurate / timely completion of any relevant site-based documentation.
What can we offer you?
On offer is a competitive salary, company vehicle, and benefits package, which includes;
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- Previous Joinery experience and qualifications
- Up to date relevant industry related knowledge
- Understanding of local government
- Experience of Partnership arrangements
- Current and Valid Full & Clean UK driving licence
Who are we?
EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
EQUANS is a Bouygues group company.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
At Equans we’re committed to delivering a culture where everyone’s voice is heard